Featured Clinic Overview
Longridge Vets presents itself as a truly independent veterinary practice in Preston, with a mix of routine care, mobile appointments, and more advanced procedures. Its website highlights services including laparoscopic spay/neutering, cruciate repair, and laser therapy, while reviews repeatedly praise calm handling, clear communication, and compassionate support during more stressful cases. The practice also offers a mobile “Vet in a Van” service, and out-of-hours emergencies are handled by Vets Now Preston.
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Animal Trust Vets CIC Ashton is part of Animal Trust, a mission-led veterinary social enterprise, offering general practice care alongside 24/7 urgent care. The clinic says consultations are free, with a £79 out-of-hours supplement while other fees remain the same as daytime charges. Recent feedback points to a busy but well-organised practice, with many owners praising prompt appointments, clear explanations, and calm handling of anxious pets.
- •Staff across the practice are frequently described as friendly, caring, professional, and knowledgeable. - Owners often mention calm, reassuring handling for nervous or sensitive pets, including nervous dogs and a rescue cat that dislikes being picked up or confined. - The practice environment is repeatedly described as bright, clean, calm, and well organised.
- •Owners often mention the team being gentle and patient with nervous pets, including cats that dislike travelling and young puppies at vaccination visits. - Clear, calm communication is a recurring theme, with several reviewers saying advice is easy to follow and staff are reassuring when owners are worried. - Urgent care is viewed positively, including one review describing an emergency appointment arranged in less than 20 minutes.
- •Recent feedback is strongly positive overall, with repeated praise for friendly, helpful, knowledgeable staff and efficient service. - Owners often mention feeling reassured, with vets described as understanding, informative, and good at putting people at ease. - Specific examples include immediate help for a collapsed dog, appropriate specialist referral, and thoughtful surgical aftercare for a cat.
- •A strong theme is gentle handling of nervous pets, with owners describing back-door access, outdoor vaccinations, and free desensitisation sessions that help reduce stress. - Reviews also highlight supportive care during serious illness and end-of-life decisions, with several owners describing calm, compassionate treatment at very difficult times. - Clients often mention friendly, efficient staff and flexible help, including last-minute emergency appointments.
- •Compassionate end-of-life care is a major theme, with owners describing respectful euthanasia support, time and privacy with their pets, and thoughtful help afterwards, including discreet handling of ashes. - Clear communication and continuity of care stand out in several reviews, especially for long-term conditions and more difficult decisions around tests, medication and treatment plans. - Helpful, caring staff across the clinic are mentioned repeatedly, from reception through to the veterinary team; owners often mention feeling listened to and supported.
- •Recent reviews are strongly positive overall, with owners often describing the team as helpful, caring, compassionate and professional. - Fast access and clear communication come up repeatedly, including quick appointments, same-day availability, and diagnoses or treatment plans being explained fully. - Reviews also point to good handling of anxious, reactive and exotic pets, with examples including separate waiting arrangements, a nervous puppy settling well, and positive reptile/exotic visits.
Our Score (61/100)
Andrew Mellor Veterinary Surgeons is a family-owned practice in Thornton-Cleveleys, founded in 1974 by David Wadsworth and run by Andrew Mellor and his family since 2012. The clinic says it is RCVS approved, VetGDP approved, and a training practice for veterinary surgeons and veterinary nurses. Recent feedback continues to highlight confident surgical and urgent care, clear explanations, and newer brighter premises with separate areas for cats and dogs.
- •Fast access and reliability are recurring themes, with owners mentioning immediate emergency appointments, being seen straight away when needed, and finding appointments easy to arrange. - Clear communication and reassuring care come through strongly, with reviews describing the team as knowledgeable, understanding, easy to talk to, and thorough in examinations and explanations. - Compassionate handling of difficult moments stands out in a detailed review of euthanasia support, where staff accommodated the family at the car and showed notable sensitivity.