Medivet Chorley (Hillcrest Animal Hospital)

Medivet Chorley (Hillcrest Animal Hospital) is part of the Medivet group and handles routine appointments alongside urgent and overnight cases. Recent reviews continue to highlight a caring, hands-on team, with particular praise for support during end-of-life visits, out-of-hours help, and regular phone updates during an overnight stay. Most recent feedback is very positive, though there are still some concerns around fees and one report of a confusing emergency-access experience.

Services

• •Routine consultations and treatment: Reviews mention general appointments, a thorough health check, and treatment for a skin condition, alongside broader praise for the care given to dogs, cats, and other pets.
• •Emergency and out-of-hours care: The clinic offers access to emergency care through Medivet’s 24-hour network, and recent reviews mention help on a Sunday evening as well as urgent care when a pet suddenly became unwell.
• •Overnight care and monitoring: One owner describes their pet being kept overnight with reassuring phone-call updates.
• •End-of-life care: Multiple reviews highlight compassionate support during euthanasia, with staff recognising distress quickly and helping owners through difficult moments.
• •Small pet care: Recent feedback includes a hamster being examined and treated for a skin problem, suggesting the practice sees smaller pets as well as cats and dogs.
• •General inpatient and supportive care: Reviews describe pets being looked after closely during stressful situations, including practical help such as assisting an owner in getting their dog back into the car.
• •Veterinary nurse training facility: The clinic is listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Emma and Laura: Both are specifically thanked in a recent review for their concern and help during an out-of-hours visit.
• •Reception team: Reviews repeatedly praise reception staff for being kind, calm, and practical, including recognising distress straight away during an end-of-life visit and handling ashes collection sensitively.
• •Veterinary nurse: A recent review specifically thanks a veterinary nurse for gentle, compassionate support during a final visit.
• •Vets and wider team: Owners describe friendly, professional care from the clinical team, including a thorough small-pet consultation, overnight updates, and supportive treatment of dogs, cats, and other family pets.

Reviews

Google rating: 4.5/5 from 680 reviews.

• •Many recent reviewers describe the team as caring, professional, and reassuring, with several saying they felt looked after from reception through to the vets.
• •Compassion during difficult moments is a strong theme, especially around euthanasia, ashes collection, and staff recognising when owners were distressed.
• •Owners also mention practical, attentive care in urgent cases, including Sunday out-of-hours help, overnight monitoring with phone updates, and staff going beyond the basics to help with handling pets.
• •Feedback on cost is mixed: some recent reviewers call the clinic reasonably priced or better value than other surgeries, while others raise concerns about high medication charges and one owner reports being told to come in urgently before then being turned away on arrival.