Chorley Vets – Vets in Chorley
Clinic Overview
- Recent reviews are strongly positive overall, with owners often describing the team as helpful, caring, compassionate and professional. - Fast access and clear communication come up repeatedly, including quick appointments, same-day availability, and diagnoses or treatment plans being explained fully. - Reviews also point to good handling of anxious, reactive and exotic pets, with examples including separate waiting arrangements, a nervous puppy settling well, and positive reptile/exotic visits.
Chorley Vets is an independent, family-run practice in Chorley, established in 2016, working from a purpose-built facility it moved into in 2020. The clinic offers care for both pets and exotics, with separate dog, cat and exotic wards, plus a dedicated comfort room. It also states that clients have access to 24/7 video advice through the VidiVet app. Recent feedback continues to highlight quick appointments, clear explanations and thoughtful handling for nervous or reactive animals.
Services
- •General vet care and medical treatment: Consultations and standard medical procedures are listed on the website, and recent owners describe quick access to appointments, clear diagnosis and treatment discussions, and ongoing care for cats and dogs.
- •Surgery: Surgical procedures are listed on the website, and one recent reviewer specifically mentions a dog having a lump removal.
- •Exotics and wildlife: The clinic’s website highlights exotics care and wildlife as a specialty area. Recent reviews add examples including a reptile’s first visit and support from an exotic vet during an end-of-life appointment.
- •End-of-life support: Reviews describe compassionate support during difficult final appointments, with owners appreciating calm explanations and a focus on keeping pets comfortable.
- •24/7 remote advice: The practice says it offers 24/7 video vet advice via the VidiVet app, with personalised video responses from a qualified vet.
- •Support for nervous or reactive pets: Owners mention practical steps such as offering a separate waiting area and managing spacing in reception to help cats, dogs and more anxious pets feel safer.
Pricing
A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. Recent reviews on cost are sparse, though one owner described the pricing as reasonable.
People
- •Sam (reception): Repeatedly praised for being kind, welcoming and organised, including helping settle a nervous puppy, supporting owners with medication instructions, and arranging a same-day visit.
- •Calypso (vet): Mentioned positively for a thorough, reassuring full health check that helped a previously anxious puppy stay relaxed.
- •Louise (vet): Credited by one owner with diagnosing and treating a cat on the first visit after earlier care elsewhere had not resolved the problem; also praised for compassionate support at end of life.
- •Unnamed exotic vet: One reviewer thanks a newer exotic vet for his gentle manner, calm reassurance and clear explanations during a difficult final appointment.
Reviews
Chorley Vets holds 4.8 stars from 566 Google reviews.
- •Recent reviews are strongly positive overall, with owners often describing the team as helpful, caring, compassionate and professional.
- •Fast access and clear communication come up repeatedly, including quick appointments, same-day availability, and diagnoses or treatment plans being explained fully.
- •Reviews also point to good handling of anxious, reactive and exotic pets, with examples including separate waiting arrangements, a nervous puppy settling well, and positive reptile/exotic visits.
- •There is a small amount of negative recent feedback, including one complaint about a cat eye problem not being clearly diagnosed, but this sits alongside many more positive accounts of effective treatment and supportive care.
