Chorley Vets – Vets in Chorley
Clinic Overview
- Recent feedback is strongly positive overall, with owners frequently describing the team as lovely, caring, helpful and professional. - Access and communication stand out: reviewers mention being offered appointments quickly, having diagnoses and treatment plans explained clearly, and feeling well supported through procedures and recovery. - The clinic is repeatedly praised for its handling of exotics and nervous pets, with recent examples covering rabbits, birds and reptiles, as well as a puppy that was put at ease after being frightened elsewhere.
Services
- •General vet care and medical treatment: The practice offers consultations and routine medical care for cats, dogs and other pets. Recent feedback often mentions quick appointments, clear explanations of diagnosis and treatment, and ongoing support for pets needing follow-up care.
- •Surgery and procedures: Surgical care is listed, with recent examples including a dog’s lump removal and a rabbit neutering. One owner also mentioned receiving app updates while their pet was in for a procedure.
- •Exotics and wildlife: The clinic highlights exotics care and wildlife as a specialty area. Recent reviews give practical examples including rabbit care, a bird consultation, and a reptile first visit, with owners praising gentle handling and reassuring explanations.
- •End-of-life support: Owners describe compassionate support during difficult final appointments, with a calm approach and attention to keeping pets comfortable.
- •24/7 remote advice: The practice says it offers 24/7 video vet advice via the VidiVet app, with personalised video responses from a qualified vet.
- •Support for nervous or reactive pets: Reviews mention steps such as using a separate waiting area and helping anxious pets settle, including a puppy that had previously been frightened at another practice.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. Recent reviews on cost are limited, though a couple of owners described the pricing as reasonable.
People
- •Sam (reception): Praised for being kind, welcoming and organised, including helping a nervous puppy settle and supporting owners while medication instructions were explained.
- •Calypso (vet): Mentioned positively for a thorough, reassuring health check that helped a previously anxious puppy stay relaxed.
- •Louise (vet): Previously credited by an owner with diagnosing and treating a cat on the first visit after earlier care elsewhere had not resolved the problem, and also praised for compassionate end-of-life support.
- •Reviews also speak highly of the wider reception and clinical team for being friendly, caring and professional.
Reviews
Chorley Vets holds 4.8 stars from 588 Google reviews.
- •Recent feedback is strongly positive overall, with owners frequently describing the team as lovely, caring, helpful and professional.
- •Access and communication stand out: reviewers mention being offered appointments quickly, having diagnoses and treatment plans explained clearly, and feeling well supported through procedures and recovery.
- •The clinic is repeatedly praised for its handling of exotics and nervous pets, with recent examples covering rabbits, birds and reptiles, as well as a puppy that was put at ease after being frightened elsewhere.
- •Negative feedback is limited, though one reviewer felt a cat’s eye problem was not clearly diagnosed, and another noted that the out-of-hours provider being in Worsley was a drawback.
