Pinewood Veterinary Practice Limited

Pinewood Veterinary Practice Limited in Chorley is a well-reviewed clinic with recent feedback highlighting friendly, knowledgeable staff and a reassuring approach. Owners particularly describe clear communication around treatment, prompt help in urgent situations, and attentive follow-up after procedures. The practice is also noted for arranging specialist input when needed and supporting owners through difficult end-of-life decisions.

Services

• •Urgent and emergency care: One owner reports their dog was seen straight away after collapsing at home, with the practice then arranging onward specialist involvement when a neurological problem was identified.
• •Surgery and aftercare: Recent feedback describes a cat operation where the pre-op vet explained the procedure and quote in advance, with a colleague carrying out the surgery as discussed. Follow-up care included wound checks and cleaning, temperature checks, extra pain relief being offered, and planned stitch removal.
• •Medical management for ongoing conditions: Thyroid treatment for an elderly cat is specifically mentioned, involving continuing monthly medication.
• •Referral and coordination: The practice is noted for referring cases onward when appropriate, including specialist neurological investigation.
• •End-of-life care: One owner describes compassionate support after their dog rapidly declined and was later found to have cancer and a stroke, leading to euthanasia.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Recent reviews are mostly focused on care rather than cost, but one owner reported a large difference between an initial quote of £30 per month for thyroid treatment and the amount later charged for medication.

People

• •Sharon: Mentioned by name in a recent review as reassuring and especially helpful when caring for a dog on multiple visits.
• •Veterinary surgeons (unnamed): Reviews consistently describe vets as informative, understanding, and willing to take time to explain findings, procedures, and next steps. One owner also notes that the practice clearly explained when a different vet would perform their pet’s operation.
• •Veterinary nurses (unnamed): Praised for calm, considerate post-operative handling, including examining a cat with minimal disturbance, checking wounds, asking relevant recovery questions, and discussing comfort and pain relief.

Reviews

Google rating: 4.6 stars from 317 reviews.

• •Recent feedback is strongly positive overall, with repeated praise for friendly, helpful, knowledgeable staff and efficient service.
• •Owners often mention feeling reassured, with vets described as understanding, informative, and good at putting people at ease.
• •Specific examples include immediate help for a collapsed dog, appropriate specialist referral, and thoughtful surgical aftercare for a cat.
• •The main negative theme is a pricing concern from one reviewer who felt misled about the expected monthly cost of thyroid treatment.