Pinewood Veterinary Practice Limited

Services

• •Routine consultations and health checks: Recent feedback includes first visits for a cat and kitten, with professional, gentle handling and clear advice, as well as a thorough cat check-up.
• •Urgent and emergency care: One owner described their dog being seen straight away after collapsing at home, with the practice then arranging onward specialist involvement when a neurological problem was identified.
• •Surgery and aftercare: Feedback describes a cat operation where the procedure and quote were explained in advance, followed by wound checks, cleaning, temperature checks, discussion of pain relief, and planned stitch removal.
• •Medical management for ongoing conditions: Thyroid treatment for an elderly cat is specifically mentioned, involving ongoing monthly medication.
• •Referral and coordination: The practice is noted for referring cases onward when appropriate, including for specialist neurological investigation.
• •End-of-life care: Owners describe compassionate support when pets declined rapidly and euthanasia became necessary.
• •Clinic environment: One recent reviewer specifically praised the separate waiting areas for cats and dogs, saying it helped reduce stress.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Most recent feedback focuses on care rather than cost, though one reviewer reported a much higher-than-expected medication charge after being told thyroid treatment would cost about £30 per month.

People

• •Hannah: Praised for a professional, gentle approach on a first visit, along with clear and informative advice.
• •Sharon: Mentioned by name more than once as especially reassuring and going out of her way to help.
• •Reception team: Described as friendly and clear when explaining next steps.
• •Vets and nurses (unnamed): Reviews consistently praise the wider clinical team for being informative, understanding, calm, and considerate, particularly around surgery and aftercare.

Reviews

Google rating: 4.6 stars from 334 reviews.

• •Recent reviews are very positive overall, with repeated praise for friendly staff, warm greetings, and a helpful manner.
• •Owners often mention feeling reassured by vets who take time to explain findings, treatment, and next steps clearly.
• •Specific examples include a thorough cat check, a positive first visit for a cat and kitten, and appreciation for separate cat and dog waiting areas.
• •The main negative note is a pricing complaint from one reviewer who felt the expected monthly cost of thyroid treatment was not clearly reflected in the later medication charge.