Rowan Veterinary Centre Ltd

Rowan Veterinary Centre Ltd is an independent veterinary practice (per its website) that treats cats, dogs, rabbits, and small mammals and promotes a Pet Health Club. It’s also listed as a Cat Friendly Clinic. In the latest reviews available to us, owners frequently mention quick access to appointments (including being seen “within an hour”), vaccinations for puppies, and an emergency operation for a cat with “excellent” aftercare. One review raises concerns about the Pet Health Plan health check being very brief and frustration over medication ordering and being asked to pay for a consultation before receiving meds.

Services

• •Preventative care and advice (website).
• •Pet Health Club / pet care plan mentioned on the website and in reviews (with “full health checks” and other benefits described by one reviewer).
• •Vaccinations (puppy vaccinations are specifically mentioned in reviews).
• •Emergency care is referenced on the website (without details) and a reviewer describes a cat needing an emergency operation and receiving strong aftercare.
• •Medication management (reviews mention help “get the medications right” for a dog with multiple medical issues, and separate issues around ordering/obtaining meds).
• •Referrals for specialist veterinary care (website).

Pricing

• •A reviewer reports paying £1,490 for a cat’s emergency operation and notes the cost as a downside.
• •Another reviewer says they were told they would need to pay £70 for a consultation, plus the medication cost, when trying to obtain meds.

People

• •Cayman (vet): mentioned for puppy vaccinations; the owner says Cayman gave “loads of advice” and was “excellent.”
• •Drew: praised for handling a dog “who isn’t keen on male vets.”
• •Nicole: credited with helping get medications right for a dog with multiple medical issues.
• •Andrea: mentioned as doing a “full health check” and helping a dog feel comfortable.

Reviews

4.7 stars from 226 reviews. - Handling and communication with nervous/young pets: owners mention vets asking before handling a puppy, giving fuss during vaccinations, and successfully working with a dog that doesn’t like male vets.

• •Speed of access: one reviewer says they called in the morning and got an appointment within an hour.
• •Complex cases and aftercare: one owner describes a cat’s emergency operation with “second to none” care and “excellent” aftercare.
• •Medication support: one review highlights getting medication regimens sorted for a dog with multiple medical issues.
• •Cost and plan/medication frustrations: one reviewer calls out the expense (with an example bill), while another reports dissatisfaction with a very brief health check under the plan and problems obtaining ordered medication, including being told a paid consult was required.