Animal A&E Veterinary Clinic LTD

- Support during euthanasia and grief: multiple owners describe staff being gentle, professional, and attentive to both the pet and the owner during end-of-life visits. - Rapid response for urgent cases: an owner reports a life-saving operation performed the same afternoon. - Reassurance and clear care during emergencies: reviewers highlight being talked through stressful situations and feeling supported when attending urgently (including at night).

Services

Services specifically mentioned in the available information include

•Urgent/out-of-hours veterinary care (owners reference attending during the night)
•Same-day surgery/operation (performed “the same afternoon” in an urgent case)
•Euthanasia / end-of-life support (“sent over the rainbow bridge,” “had my dog put down”)
•General clinical assessment/examination (“thoroughly checked over”)
•Care for dogs and cats (dogs, puppy, and a cat are mentioned in reviews)

People

Named team members mentioned in reviews

•Madeline, Katie and Diane (roles not specified): credited by one owner with being caring and understanding during an urgent case and performing a same-afternoon operation. Other staff mentioned (not named)
•Reception team: described as kind, welcoming and reassuring during stressful visits, including urgent and end-of-life situations.
•Vet and vet nurse team: described as knowledgeable and as taking time to check pets thoroughly and explain/reassure owners.

Reviews

Google rating: 4.8 stars from 19 reviews.

•Support during euthanasia and grief: multiple owners describe staff being gentle, professional, and attentive to both the pet and the owner during end-of-life visits.
•Rapid response for urgent cases: an owner reports a life-saving operation performed the same afternoon.
•Reassurance and clear care during emergencies: reviewers highlight being talked through stressful situations and feeling supported when attending urgently (including at night).
•Welcoming first visit experiences: one first-time visitor with a cat mentions staff being welcoming and polite, and the vet handling the cat very well.

Reviews for Animal A&E Veterinary Clinic LTD

Note: Showing the 5 most recent Google reviews out of 19 we track in total. Recent reviews may not be representative of overall sentiment.

Robert Moore

a month ago

Unfortunately we had to take the unpleasant task of saying goodbye to our best friend Jack last night ….The help and understanding from the whole team was second to none from looking after Jack to looking after myself and my wife absolutely first class Many thanks for everything Bob and Ann

henry stelfox

2 months ago

Julie Callagan

10 months ago

I took my cat Lollypop to Animal A&E Veterinary clinic for the first time tonight 24/1/25 and the staff we excellent very welcoming and polite. The vet was so wonderful to my cat Lollypop. I would recommend this Veterinary clinic.

Matthew Hankinson

Brilliant vets, Madeline, Katie and Diane were all really caring and understanding with our dog Martha. They performed an operation the same afternoon and no doubt saved Martha’s life. I would highly recommend them and I will not go anywhere else. Thanks to them we have our dog back fit and well 🥰

a year ago

Tracey Butler

Excellent service very friendly and knowledgeable staff. The vet and the vet nurse staff are very caring and genuinely interested in the patient. My little dog was thoroughly checked over and I am very happy with the service .

lesley “it is what it is”

Absolutely brilliant service and staff with golden hearts to people during a heart breaking time . Me and my partner couldn't have asked for a nicer place for my little dog to be sent over the rainbow bridge. The staff not only care for the animals but also the owners at a time of extreme heartbreaking moments . THANK YOU for showing my little girl extra love care and affection in her last moments.

Lynne Sudbury

A grateful thankyou to the lovely people at A A&E. The receptionist and the vet were both excellent when I had to take my puppy. They couldn't have been kinder or more thorough. We are so lucky to have this facility locally.

Deborah Battersby

I would thoroughly recommend this vets Having had our dog treated there, both receptionist and vet were very reassuring and caring to both us and our dog. Having somewhere to take your pet in the middle of the night that is local is a comfort and quiet frankly a god send. A big thankyou to all concerned. Debs, Stu and Charlie 🐾🐾

Rachel Smith

Unfortunately I had to have my dog Frodo put down last night which is the single most worst day you can have as a pet owner. Animal A&E and the lovely staff who work there were a godsend after the most stressful few days dealing with my dog’s deteriorating quality of life. The two lovely ladies who helped us were professional and so reassuring. They clearly care for their patients and were so gentle with Frodo, for which I am eternally grateful. Thank you both so much for your help. I would highly recommend and this will be my first port of call if required in the future.