Dog & Cat Vets in Lancashire

- Small-animal first-opinion care, including routine consultations, general health checks, and ongoing care for dogs and cats. - Preventative care, including vaccinations, first puppy appointments, parasite care, and a Pet Health Care Plan. - Surgical and procedural care, including neutering and dentistry; one recent review describes a 20-year-old cat being assessed and booked promptly for extensive dental treatment.

- Recent positive feedback highlights calm, patient handling of anxious dogs, including one case where medication was given ahead of a rebooked visit and the consultation fee was waived when the dog was too stressed to proceed. - Several owners praise the reception team and vets for being helpful and straightforward, with Sandra specifically mentioned for dealing quickly with a booster query and one reviewer saying vets did not add unnecessary extras. - Negative feedback includes complaints about reception tone and difficulty accessing urgent appointments, including one account of being unable to get a same-day appointment for an older dog in pain.

- Many reviewers describe a friendly, welcoming team and say they feel listened to rather than rushed. - Prompt care is a recurring theme, including urgent appointments and overnight or out-of-hours visits when owners felt they needed help quickly. - Reviews give examples of kind, practical handling of pets, including nervous animals, seizure cases, and pets recovering after treatment.

- Reception and front-of-house: reviews repeatedly describe the desk team as lovely and helpful. One reviewer specifically mentions a staff member helping them set up the practice app and answer questions about the service. - Veterinary team: clients describe positive experiences with the vets in complex cases, including support for a reactive dog and orthopaedic treatment.

- Several recent reviewers describe the team as friendly, helpful and professional, with short comments such as “Excellent service” and praise for the surgery overall. - Stronger positive accounts highlight quick access to appointments or walk-in help, including urgent diagnostics and surgery for a seriously ill dog. - Reviews also mention supportive care during difficult moments, including end-of-life support and help with a new puppy, with one owner saying anxious owners are treated kindly rather than dismissed.

- Recent reviewers repeatedly describe a friendly, caring, and professional team, with several also noting that the practice feels clean, organised, and smoothly run. - A common theme is gentle handling of nervous pets, especially cats and young dogs, with owners saying staff reduce stress and help animals settle during treatment. - Owners often mention clear explanations and good communication, saying vets take time to answer questions, listen properly, and give practical advice.

- Recent feedback is mostly positive, with owners describing the vets and nurses as friendly, caring, knowledgeable, and good at making stressful visits easier. - Several reviews highlight calm, thoughtful handling of pets, including helping dogs feel more at ease during appointments and supporting owners during difficult moments. - Positive service examples include annual booster and health check visits, crisis support, and compassionate end-of-life care for rabbits with cremation arrangements.

- Many reviewers praise the team’s manner, describing vets and reception staff as friendly, helpful, kind, and professional. - Clinical care is well regarded, including one detailed review of a successful entropion operation by Mr Frazer (Ian). - A recurring practical complaint is that appointments can run around 20 minutes late.

- Recent reviews are strongly positive about the team’s friendly, caring manner, with repeated comments that staff go above and beyond. - Owners often mention clear explanations and good communication, including being kept up to date and helped through treatment decisions. - Several reviews give practical examples of care, including spay/neuter aftercare follow-up, quickly arranging a scan, and accommodating pets with different temperaments, including nervous or less friendly dogs.