Companion Care (Ashton) Ltd T/A Vets4Pets

- Reviews include strong praise for long-term continuity of care, particularly from one owner who said Lewis had looked after their dog for more than 14 years. - End-of-life care is a recurring positive theme, with owners describing staff as kind, respectful, loving and understanding; one review also mentions a condolence card after a cat’s death. - Feedback on communication and clinical handling is mixed: one older review praises a vet for clearly explaining options for a very sick cat, while another owner felt the seriousness of a kitten’s condition was not recognised early enough.

Companion Care (Ashton) Ltd trades as Vets4Pets and is part of the Vets4Pets network. It offers small-animal first-opinion care with on-site diagnostics including an in-house lab, digital X-ray and ultrasound, plus inpatient facilities such as a hospital ward and isolation unit. The practice also has separate cat and dog waiting and ward areas, and out-of-hours emergency care is provided by Vets Now Manchester.

Services

•General veterinary care for small animals: first-opinion consultations, follow-up appointments, nurse clinics, weight clinics and nutritional advice.
•Diagnostics and monitoring: in-house laboratory testing, blood pressure monitoring, digital X-ray and ultrasound.
•Surgery and dentistry: operating theatre facilities and dental care.
•Inpatient and infection-control facilities: hospital ward, isolation unit, and separate dog and cat wards and isolation areas.
•Pharmacy and preventive care: on-site pharmacy and health plans.
•End-of-life care: reviews describe compassionate support around euthanasia appointments, with kind handling of pets and families and mention of a condolence card after a pet's passing.
•Out-of-hours care: when the practice is closed, emergency cover is provided by Vets Now Manchester.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments are mixed on value: one owner reported a disputed follow-up charge of almost £60, while other reviews focus more on care and service than on pricing.

People

•Lewis Ruddock — Practice Owner & Veterinary Surgeon, MRCVS. Recent reviews mention long-term care over more than 14 years and praise his professional support during a pet’s final stages.
•Liggy-Mae Stefaniw — Veterinary Surgeon, MRCVS. The clinic website notes an interest in dentistry.
•Alexandra Seve — Veterinary Surgeon, MRCVS. The clinic website notes interests in surgery and ophthalmology.

Reviews

Google rating: 4.3/5 from 274 reviews.

•Reviews include strong praise for long-term continuity of care, particularly from one owner who said Lewis had looked after their dog for more than 14 years.
•End-of-life care is a recurring positive theme, with owners describing staff as kind, respectful, loving and understanding; one review also mentions a condolence card after a cat’s death.
•Feedback on communication and clinical handling is mixed: one older review praises a vet for clearly explaining options for a very sick cat, while another owner felt the seriousness of a kitten’s condition was not recognised early enough.
•Practical frustrations appear in a few reviews, especially around difficulty getting through by phone when the clinic opens and a follow-up billing dispute.

Reviews for Companion Care (Ashton) Ltd T/A Vets4Pets

Note: Showing the 10 most recent Google reviews out of 274 we track in total. Recent reviews may not be representative of overall sentiment.

adrian manion

4 months ago

I've always felt j got great service here but today I have totally changed my mind. My dog had a consultantstion, some meds and would require a follow up check . Was told I'd be charged for it all then. Which I pail. Then when he had his follow up I got a bill for almost £60. Despite being told I had paid for this in with the initial visit. I've been told now "the charge stands". So essentially they are charging twice for the follow up. And guess what, he needs another follow up. How convenient..

joanne Macdonald

5 months ago

This vet is the best Lewis has looked after my staffy for more than 14 years sadly he has passed away but the staff and Lewis were perfect and professional 10/10 for everything they done for Tyson and the family

Chris Warburton

7 months ago

Great vets but trying to get through when they open is a nightmare. They open at 9am but by 9:20am they still have the closed message when you call.I have to work whilst trying to get through to make an appointment.

Begonia Villalba

1 year ago

Sirme Samuels

Sheryl Givens

Today I had to put my beloved pet to bed one last time. The staff could not have been kinder. They were all so respectful, loving and understanding. I would recommend every time

saffron watts

2 years ago

updating my review as my opinion has changed. before our last experience, we had always had good experiences. the vets were nice, the reception ladies were lovely, etc. but then, in may i noticed my beautiful kitten angel was lethargic. she was sleeping more and grooming less, i booked her an appointment because i was extremely worried & the vet told me that she seemed to just have an infection from a potential blockage. he said that she had a temperature and to keep her cool. he gave her antibiotics and an anti inflammatory medicine and sent us on our way - he gave no indication that our baby girl was seriously unwell. the morning after, we woke up and angel could not walk. it was a sunday so vets4pets was closed so we rushed her to the emergency vets (vetsnow) that vets4pets is partnered with. they told us that she was too cold and to keep her warm (?complete opposite of what we were told the day prior?) but other than that, they didn’t know. they said to maybe take her off the medication & get blood tests at the usual vet the next day. we took her home & i stayed up with her to closely monitor her behaviour. the next day, we took her in for blood tests. a different vet then told us that she was in critical condition and said that she might have FIP. she gave us two options - euthanasia then and there, or we could pay over £2000 to send her to the overnight vets. we chose to just take her home instead and nurture her there instead. on the 17th may at approx 11AM, our sweet baby girl gained her wings and flew away to heaven. i fear that this could have been prevented if the vet had spotted something was wrong during the first appointment, just days before. i do not believe that Angel had FIP. i do believe that she could still be alive today if we had switched vets sooner. sleep tight angel-cake, i miss you so much.

SHABBA TRON

4 years ago

The male vet explained to me I had a very sick cat and gave me options what to do and the course of action. He was understanding and explained everything perfectly after I accepted her to have a blood test, the outcome was my decision to allow Minnie to be in pain no more for which I will always be grateful, I accepted she was ill and nothing more could be done in the long term. Although I miss her so much, I will always remember her and her loving ways. Also I received the card of condolences which was such a nice touch and that her passing was not just felt by me and my partner but meant something as well to the vets who took care of her. Thank you.