Dog & Cat Vets in Colne

Pendle Pet Care Limited, operating as Stanley House Veterinary Group in Colne, is a well-regarded facility known for its comprehensive veterinary services, including emergency care available outside regular hours. The clinic also serves as a training ground for veterinary nurses, highlighting its commitment to professional development within the field. The clinic boasts a notable Google rating of 4.6 stars based on 545 reviews, indicating a generally high level of customer satisfaction. This substantial number of reviews suggests reliability in the rating, with many clients appreciating the professionalism and compassion of the staff. Specific praise is often directed towards individuals like Chloe, Leanne, and vet Rory, who are noted for their attentive and informative care. However, while most feedback is positive, there are occasional criticisms. One recent review highlighted organizational issues, such as delays in test results and perceived overcharging for services compared to local competitors. Another review described a particularly distressing experience involving post-operative complications and subsequent poor record-keeping, which underscores the importance of thorough and accurate communication in veterinary practice. Pricing transparency is surfaced through a specific mention of a £285 charge for an Animal Health Certificate, which was significantly higher than a competitor's fee of £150. This disparity suggests that potential clients may benefit from comparing prices for certain services. Overall, Stanley House Veterinary Group appears to be a reputable clinic with a strong emphasis on emergency care and client communication, though like any practice, it may benefit from addressing specific concerns related to pricing and administrative consistency to enhance overall client satisfaction.

Vets for Pets in Colne, Lancashire, is a veterinary clinic that offers a range of services, including a veterinary nurse training facility and emergency veterinary services with extended hours. The clinic boasts a commendable 4.5-star rating based on 502 reviews, indicating a generally positive reception from the community and suggesting a reliable level of service quality. The reviews, however, present a mixed picture. On the positive side, numerous clients, such as Guy Williams and Kirsty McNulty, express high satisfaction with the clinic's compassionate and professional staff. Williams appreciates the holistic care provided by the staff during both challenging and joyful times, highlighting the fair pricing and supportive puppy services. McNulty praises the clinic for their prompt and effective response to a medical emergency, emphasizing the dedication of staff members like Jill, Alesha, Helen, and others. Conversely, some clients, like Imaan Ahmed and Natalia Wisniewska, have reported less favorable experiences. Ahmed recounts a frustrating encounter when attempting to care for a stray kitten, perceiving the clinic as overly focused on monetary concerns. Wisniewska shares concerns about the clinic's approach to treatment and pricing, feeling pressured into unnecessary expenses. Overall, while Vets for Pets is highly regarded for its professional care and is supported by a substantial number of positive reviews, potential clients should consider both the positive testimonials and the criticisms regarding cost and treatment approaches. Transparent pricing details are not explicitly provided, so it may be beneficial for clients to inquire directly about service costs.