Vets4Pets Colne – Vets in Colne
Clinic Overview
- Many reviewers describe the staff as friendly, polite, helpful and professional, with several short but strongly positive comments about the service. - Positive experiences include easy appointment booking, supportive care for sick or injured pets, and reassurance for owners during both difficult goodbyes and the arrival of a new puppy. - One reviewer singled out Danny for making clients feel welcome and valued, and said the team is kind with anxious owners.
Services
- •Diagnostics and monitoring: In-house laboratory testing includes biochemistry, haematology and electrolytes, alongside blood pressure monitoring and ECG.
- •Imaging and investigation: The clinic lists digital X-ray, standard X-ray, ultrasound and dental X-ray.
- •Surgery, dentistry and procedures: Anaesthesia, dentistry and surgery are carried out on site in the operating theatre. Reviews include examples of routine consultations, support with new puppies, rabbit vaccination visits, and urgent assessment and surgery for a very unwell dog.
- •Inpatient and infection-control facilities: Separate dog and cat wards are available, along with an isolation unit.
- •Routine care and paperwork: Pet passport / animal health certificate services and health plans are listed.
- •Emergency arrangements: Out-of-hours emergency care is provided through Vets Now Manchester.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews on value are mixed: some owners describe prices as fair, while others complain about deposit requests, pressure around extra services or medication, and billing disputes, including one rabbit vaccination visit where £55 was reportedly quoted by phone but £75 charged at reception.
People
Recent feedback particularly praises Danny. Earlier detailed feedback also thanked Jill, Alesha, Helen, Vicky, Anna, both Lucys, Charlotte and Amy, and newer reviews continue to speak warmly about the wider reception and vet team.
Reviews
Google rating: 4.5/5 from 518 reviews. Recent feedback is mostly positive overall, with recurring complaints around cost and communication.
- •Many reviewers describe the staff as friendly, polite, helpful and professional, with several short but strongly positive comments about the service.
- •Positive experiences include easy appointment booking, supportive care for sick or injured pets, and reassurance for owners during both difficult goodbyes and the arrival of a new puppy.
- •One reviewer singled out Danny for making clients feel welcome and valued, and said the team is kind with anxious owners.
- •Negative comments mainly focus on money and communication, including dissatisfaction about deposits being discussed early, concerns about extra services or medication being pushed, and one complaint about how a stray kitten case was handled.
