Emergency Vets in Carnforth

Burch Tree Vets, located in Carnforth, Lancashire, England, is a well-regarded veterinary clinic offering a range of services, including emergency veterinary care and functioning as a Veterinary Nurse Training facility. The clinic has garnered a solid reputation, achieving a commendable 4.6-star rating from 261 reviews on Google Maps, indicating a generally high level of satisfaction among clients. The majority of customer feedback highlights the professionalism and compassion of the staff. Mandy Kendall appreciates the staff's genuine care for pets, while Lindaloo notes the positive demeanor of the staff, although suggesting the facility could use some updating. Michael Carr also praised the clinic, highlighting the vet's professionalism and valuable advice regarding parrot care. Despite this positive feedback, there are notable concerns raised by some clients. Joe Broadley shared a distressing experience where the clinic allegedly failed to provide timely emergency surgery for his pet, which was subsequently saved by another veterinary service. Similarly, Jason Woodward reported dissatisfaction with the communication and prescription process for his elderly dog, resulting in frustration and a decision to switch to another veterinary provider. Overall, while Burch Tree Vets is generally well-regarded with a strong base of positive reviews, it is evident that there are occasional lapses in service that have significantly impacted some clients. This dichotomy suggests that while many clients experience excellent care, there may be areas, particularly in emergency response and communication, where improvements could be beneficial.

Carnforth Pet Care, located in Carnforth, is a veterinary clinic that has garnered a strong reputation, reflected in its 4.7-star rating from 113 reviews on Google Maps. This high rating suggests a generally positive experience among a significant number of clients, indicating reliable service. The clinic notably offers emergency veterinary services and serves as a training facility for veterinary nurses, highlighting its commitment to both urgent care and education in the veterinary field. The majority of customer reviews are positive, praising the clinic's dedicated staff and effective service. For instance, Kate Bradbury commended the calming influence of a particular vet on her dog, while another reviewer, A t, highlighted the swift and caring response they received during an emergency visit while on holiday. Megan Connor appreciated the friendly and calm atmosphere, reinforcing the clinic's welcoming environment. Blaire Thompson also shared a positive surgical experience with her pet, noting the thorough communication and care provided. However, a contrasting experience shared by Kian reveals potential issues with communication and billing, raising concerns about how complex cases are handled. This review detailed a distressing misdiagnosis and subsequent financial and emotional strain, which was later attributed to a misunderstanding and clerical errors by the clinic. Despite this, the clinic took steps to address the errors, such as refunding incorrect fees. Overall, while Carnforth Pet Care is well-regarded for its proficient and compassionate service, the experience shared by Kian underscores the importance of clear communication and accurate billing practices, which the clinic might need to improve to maintain its strong reputation.