Rawtenstall Vets4Pets Ltd – Vets in Rossendale
Clinic Overview
Rawtenstall Vets4Pets Ltd is part of the Vets4Pets group in Rossendale and offers a broad range of in-house diagnostics, surgery and routine veterinary care. The practice lists separate waiting areas and wards for cats, dogs and small furries, along with an isolation unit. Recent feedback is largely positive about the team’s care, communication and handling of anxious pets, though a smaller number of reviews raise serious concerns about some clinical decisions and handling.
Services
- •Diagnostics and monitoring: digital X-ray, ultrasound, ECG, blood pressure monitoring, biochemistry, haematology, and Tonopen eye-pressure testing. Reviews also mention pets being kept updated through lab testing and results being explained clearly.
- •Dentistry and surgery: dentistry with dental X-ray, anaesthesia, soft-tissue surgery, cruciate surgery, fracture repair, and an operating theatre. Recent reviews include routine procedures such as castration.
- •Therapies and supportive care: acupuncture, laser treatment / K-Laser therapy, and an oxygen chamber.
- •Routine and preventive care: microchipping, prescriptions and medication, nutritional advice, a weight clinic, nurse clinics, home visits, and health plans including the Complete Care Plan. Recent reviews also mention health checks, insurance paperwork support, and same-day nurse appointments for issues such as anal gland expression.
- •Species, facilities and emergency arrangements: the practice sees dogs, cats, rabbits, guinea pigs and other small animals; it lists separate waiting areas and wards for cats, dogs and small furries, plus an isolation unit. Out-of-hours emergency care is provided through Vets Now Emergency Ltd, and the practice is also listed as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. In reviews, some owners describe feeling well supported without being pushed into unnecessary spending.
People
- •Becky (vet): repeatedly praised for calm, thorough appointments and for taking time to answer questions clearly.
- •Gillian (vet) and Rachael (vet): both named positively by owners, with Rachael especially praised for going above and beyond.
- •Kirsty Holt: recently singled out for handling a nervous dog very well and helping him feel at ease during examination.
- •Reception and support team: Sam, Mia, Lucinda and Molly are thanked for being welcoming, helpful and good with pets, including support with emails and insurance forms.
- •Claire and Amy: specifically mentioned for compassionate end-of-life care.
Reviews
Rawtenstall Vets4Pets has a 4.7-star Google rating from 369 reviews.
- •Recent reviews are mostly very positive about kind staff, clear advice, and good communication during appointments and testing.
- •Handling of nervous or anxious pets is a strong theme, with one owner specifically praising Kirsty Holt for helping an anxious Rottweiler relax enough to be examined properly.
- •Owners also mention practical support such as quick help with insurance forms, same-day nurse appointments, and caring treatment during routine visits and procedures.
- •A minority of reviews describe serious negative experiences, including concerns about missed cancer signs, stitch quality, painful handling by a nurse, and a stressful failed heart-scan visit after a long wait.
