Shuttleworth Veterinary Group

Shuttleworth Veterinary Group is a training facility for veterinary nurses (as listed in the clinic data). Recent reviews describe the practice handling longer-term medical management (one owner mentions “lots of visits” for a chronic condition) and procedures under general anaesthetic, including peri-operative communication such as photo updates sent via WhatsApp during the stay. Experiences in the latest reviews are mostly positive, but there is also a detailed 1‑star account describing a very different experience: being presented with an MRI (£8,000) or euthanasia as the only options for a dog’s foot injury, plus concerns about communication and approach.

Services

•Veterinary Nurse Training facility (listed service).
•Ongoing management of chronic conditions (multiple visits over several years mentioned).
•Procedures under general anaesthetic (one owner describes a procedure on an 11‑year‑old pet, with updates during the process).
•End-of-life care/euthanasia support is mentioned in one review describing compassionate handling when a cat was seriously ill and had to be put to sleep.
•Advanced imaging (MRI) is referenced in a negative review as an option quoted at £8,000; no other diagnostic options are mentioned in that review.

Pricing

•An MRI was quoted at £8,000 in one negative review.
•One owner says a general-anaesthetic procedure “wasn’t cheap” but felt “very reasonable compared to others” (no amount given).
•A £105 injection and £500+ overnight sedation/monitoring are mentioned in the same negative review.

People

•Chelsea (described as “our surgeon” in one review; also named as the vet the owner “usually see[s]”): mentioned for management of a chronic condition over time and for a general-anaesthetic procedure. One owner highlights WhatsApp photo updates during the procedure as particularly reassuring.
•Hammad: thanked by name alongside “all his team”; one owner specifically mentions “excellent” aftercare over the last month for their dog.

Reviews

4.4 stars from 313 reviews. “”

•Continuity of care for ongoing problems: a dog seen over a 3‑year period for a chronic condition, with the owner describing “the best care.”
•Surgical/GA experience with in-stay communication: owners mention a procedure under general anaesthetic and receiving photo updates via WhatsApp, including timing around when the pet was going under.
•Support during difficult outcomes: one owner describes the team being compassionate and dignified when their cat was seriously ill and had to be euthanised.
•Aftercare mentioned explicitly: one owner thanks a named vet and team for “excellent” aftercare over a month.
•Conflict on clinical recommendations/approach: one 1‑star review alleges they were offered MRI (£8,000) or euthanasia without other options (e.g., X‑ray), felt pressured around payment and treatment, and later reports the dog recovered over several weeks.

Reviews for Shuttleworth Veterinary Group

Note: Showing the 5 most recent Google reviews out of 313 we track in total. Recent reviews may not be representative of overall sentiment.

Lindsay Matthew

in the last week

Been taking our dog to Shuttleworths for 3 years now and would recommend. Had lots of visits due to an ongoing chronic condition and have had the best care. We usually see Chelsea who is absolutely fantastic. A genuinely caring, compassionate and knowledgeable vet. Brilliant.

C Wynne

a month ago

Great service

charlie p

2 months ago

Recently, our family member underwent a procedure under general anaesthetic. At just 11 years old, we were naturally very anxious and emotional — as any pet owner would be. Using GA always carries risks, and we were extremely worried. Thankfully, everything went perfectly. Our surgeon, Chelsea, and the entire team were outstanding. They even sent photo updates via WhatsApp, which was incredibly reassuring — especially knowing exactly when he was going under. A huge thank you to all the staff at this surgery for their professionalism and care. The outcome was completely positive. While the procedure wasn’t cheap, the cost was very reasonable compared to others, and our pet received 100% attention and care throughout. We’re so grateful and would absolutely recommend this clinic!

Benjamin Eves

3 months ago

Professional, knowledgeable and empathetic, what more can you ask for. They really care about animals and their owners.

Kerry Scrivener

5 months ago

Lovely vets. Would always trust them woth my beloved doggies.

faizan Faizan

⭐⭐⭐⭐⭐ Compassionate and Professional Care Shuttleworth Vets were incredibly kind and supportive when my cat became seriously ill. Although we sadly had to say goodbye, the team treated both my cat and me with genuine compassion and dignity throughout. I’ll always be grateful for the care they provided during such a difficult time

Susan Smith

Thankyou to Hammad and all his team,that our dog bella has received over the last month,the aftercare was excellent, we would highly recommend this vets as they wonderful and caring. Thankyou again.

Edgar

Lovely vets. Our Maine Coon is well looked after and he was calm and happy. Couldn't recommend Shuttleworth enough!

The Aesthetic Lounge UK

a year ago

Please get a second recommendation before letting this vets kill your dog! This is not my usual vets i visited here as my dog hurt her foot in the area… the vet took a 2 minute look at my dog an told me I had 2 choices pay 8k for an MRI scan or euthanize your dog.. my dog wasn’t in any pain still eating, drinking and doing all the usual.. they offered I pay over £500 to keep my dog sedated to monitor her over night (she wouldn’t of made any difference in her recovery in 24hours) the vet then held my dog until I paid £105 for an injection (asif I was going to run off without paying) the vet told me he had referred another dog this morning got an 8k MRI an one last week an if you don’t have the money then that’s the only option no offer or X-ray etc .. my dog has now fully recovered after around 4 weeks! I’m so glad I didn’t leave my dog with them! Google helped me a lot an I kept her rested with alot of love an she’s now absolutely fine! When I expressed my concern to the manager about the lack of compassion the vet seemed to have dealing with such a serious situation was disgusting! I was asked to leave the vets which I was gladly on my way out anyway .. emotional blackmail at its finest! Go glad I trusted my gut instinct.