Shuttleworth Veterinary Group – Vets in Rossendale
Clinic Overview
- Owners often describe the team as friendly, welcoming and helpful, including long-term clients who say they have used the practice for years without being let down. - Several reviews highlight good clinical care and calm handling, including praise for support with a nervous cat and strong comments about continuity of care for a chronic condition. - Compassion and communication stand out in positive feedback, especially around general-anaesthetic procedures, aftercare and difficult end-of-life situations.
Services
- •Routine consultations and ongoing care: The practice is mentioned in relation to repeat visits over several years for a chronic condition, suggesting continuity of care as well as day-to-day veterinary support. Reviews also describe the team handling nervous pets calmly and answering follow-up questions promptly.
- •Veterinary nurse training: The practice is listed as a training facility for veterinary nurses.
- •Procedures under general anaesthetic: Owners describe pets undergoing procedures with close communication during the stay, including WhatsApp photo updates while a pet was in for treatment.
- •Aftercare and longer-term support: Reviews mention continued monitoring, treatment over time and praised aftercare following treatment.
- •Diagnostics and referrals for more complex cases: Reviews refer to scans and other investigations being discussed for difficult cases.
- •End-of-life care: Owners have highlighted compassionate and dignified support when pets became seriously ill and had to be put to sleep.
Pricing
No published pricing information is currently available for this clinic.
People
- •Chelsea: Named by owners as the vet they usually see for a dog’s chronic condition, and also mentioned as the surgeon involved in an older pet’s procedure under general anaesthetic.
- •Hammad: Thanked by name for a dog’s aftercare, alongside his team.
- •Wider team: Reviews regularly praise the staff more broadly for being friendly, professional, compassionate and helpful.
Reviews
Shuttleworth Veterinary Group has a 4.4/5 Google rating from 320 reviews. Recent feedback is mostly positive, with a few detailed complaints alongside a stronger run of 5-star reviews.
- •Owners often describe the team as friendly, welcoming and helpful, including long-term clients who say they have used the practice for years without being let down.
- •Several reviews highlight good clinical care and calm handling, including praise for support with a nervous cat and strong comments about continuity of care for a chronic condition.
- •Compassion and communication stand out in positive feedback, especially around general-anaesthetic procedures, aftercare and difficult end-of-life situations.
- •Negative feedback focuses mainly on reception interactions, communication and costs, with some owners unhappy about how estimates, referrals or serious concerns were discussed.
