Shuttleworth Veterinary Group
#1 Vet in Rossendale, Lancashire
Shuttleworth Veterinary Group – Vets in Rossendale
Clinic Overview
Shuttleworth Veterinary Group in Rossendale is a veterinary practice that offers a range of services, with a particular focus on being a veterinary nurse training facility. The clinic has a commendable Google rating of 4.4 stars from 312 reviews, indicating a generally high level of customer satisfaction.
The majority of customer feedback highlights the professionalism and compassion of the staff. For instance, one recent review praises the surgeon Chelsea and her team for their outstanding care during a procedure requiring general anaesthetic, with the family appreciating the reasonable costs and attentive care provided. Another client expressed gratitude for the compassionate treatment received during a challenging time when their cat was seriously ill, underscoring the clinic's supportive environment.
Positive feedback continues with mentions of team members like Hammad and their excellent aftercare service, as well as a customer who found the facility to be a wonderful and caring place for their Maine Coon. These reviews suggest a strong emphasis on patient and client care, with staff often going above and beyond to reassure pet owners.
However, there is a notable negative review from a year ago, where a customer felt pressured into expensive diagnostic procedures without exploring other options. This review stands in contrast to the general sentiment but highlights the importance of seeking second opinions in complex cases.
Overall, Shuttleworth Veterinary Group appears to be well-regarded, with numerous positive testimonials emphasizing their commitment to animal welfare and client support, despite the occasional criticism.
Special Services
Animals Treated at Shuttleworth Veterinary Group
Animals We Treat
Companion Animals
Opening Hours – Shuttleworth Veterinary Group
Opening Hours
Hours
Reviews for Shuttleworth Veterinary Group
Note: Showing the 5 most recent Google reviews out of 312 we track in total. Recent reviews may not be representative of overall sentiment.
charlie p
in the last week
Recently, our family member underwent a procedure under general anaesthetic. At just 11 years old, we were naturally very anxious and emotional — as any pet owner would be. Using GA always carries risks, and we were extremely worried. Thankfully, everything went perfectly. Our surgeon, Chelsea, and the entire team were outstanding. They even sent photo updates via WhatsApp, which was incredibly reassuring — especially knowing exactly when he was going under. A huge thank you to all the staff at this surgery for their professionalism and care. The outcome was completely positive. While the procedure wasn’t cheap, the cost was very reasonable compared to others, and our pet received 100% attention and care throughout. We’re so grateful and would absolutely recommend this clinic!
faizan Faizan
3 months ago
⭐⭐⭐⭐⭐ Compassionate and Professional Care Shuttleworth Vets were incredibly kind and supportive when my cat became seriously ill. Although we sadly had to say goodbye, the team treated both my cat and me with genuine compassion and dignity throughout. I’ll always be grateful for the care they provided during such a difficult time
Susan Smith
3 months ago
Thankyou to Hammad and all his team,that our dog bella has received over the last month,the aftercare was excellent, we would highly recommend this vets as they wonderful and caring. Thankyou again.
Edgar
5 months ago
Lovely vets. Our Maine Coon is well looked after and he was calm and happy. Couldn't recommend Shuttleworth enough!
The Aesthetic Lounge UK
a year ago
Please get a second recommendation before letting this vets kill your dog! This is not my usual vets i visited here as my dog hurt her foot in the area… the vet took a 2 minute look at my dog an told me I had 2 choices pay 8k for an MRI scan or euthanize your dog.. my dog wasn’t in any pain still eating, drinking and doing all the usual.. they offered I pay over £500 to keep my dog sedated to monitor her over night (she wouldn’t of made any difference in her recovery in 24hours) the vet then held my dog until I paid £105 for an injection (asif I was going to run off without paying) the vet told me he had referred another dog this morning got an 8k MRI an one last week an if you don’t have the money then that’s the only option no offer or X-ray etc .. my dog has now fully recovered after around 4 weeks! I’m so glad I didn’t leave my dog with them! Google helped me a lot an I kept her rested with alot of love an she’s now absolutely fine! When I expressed my concern to the manager about the lack of compassion the vet seemed to have dealing with such a serious situation was disgusting! I was asked to leave the vets which I was gladly on my way out anyway .. emotional blackmail at its finest! Go glad I trusted my gut instinct.
