Dog & Cat Vets in Poulton-Le-Fylde

Moy Vets Hambleton, located in Poulton-Le-Fylde, is a veterinary clinic that has garnered a strong reputation, reflected by an impressive 4.7-star rating from 292 reviews on Google. This suggests a high level of satisfaction among a broad base of clients, indicating reliability and quality service. However, a deeper dive into individual reviews presents a more nuanced picture. The majority of the reviews are overwhelmingly positive, with clients praising the clinic's caring and professional staff. Patients appreciate the thoroughness and attentiveness of the veterinarians, as highlighted in John Webster's review, which mentions the clinic's cleanliness and comprehensive examinations. Similarly, June Rose commends the clear communication and positive atmosphere, while Deborah Mayers appreciates the compassionate care during a difficult time. Conversely, a recent negative review by Rebekka raises concerns about a significant error where a cat received the wrong vaccination, and the subsequent handling of the situation was perceived as dismissive and lacking in communication. This isolated incident contrasts with the generally high praise Moy Vets receives, suggesting a need for improved protocols to prevent such issues. Despite the negative experience, the clinic offers competitive pricing and a pet health club that might present cost-saving opportunities, as noted by other reviewers. Overall, Moy Vets Hambleton is well-regarded, with a few areas for potential improvement, particularly in handling rare but critical incidents more effectively.

Lanes Vets Ltd in Poulton-le-Fylde, Lancashire, is a highly-regarded veterinary clinic known for its exceptional care and service, as reflected by its impressive 4.8-star rating from 322 reviews on Google Maps. This high rating, supported by a significant number of reviews, indicates strong customer satisfaction and reliable service quality. The clinic offers a range of services, including emergency veterinary care and a veterinary nurse training facility, ensuring comprehensive support for pet owners and their pets. Customer reviews consistently praise the friendly and professional demeanor of the staff, highlighting their ability to make both owners and their pets feel at ease. Notably, individual staff members such as Jo Forrest and Georgina have been recognized for their compassionate care and expertise, which have made a lasting impact on clients. Jo Forrest, in particular, was commended for her attentive care of a rabbit named Kiwi, while Georgina provided comforting support to a pet owner grieving the loss of her cat. The clinic is noted for its warm and welcoming atmosphere, with several reviewers, including William Cotton Lewis and Nicola Mitchell, emphasizing the friendly interactions and genuine care shown by the staff. Despite some comments about the costs being on the higher side, customers generally agree that the quality of care justifies the expense. The clinic's commitment to providing personalized and empathetic care is further reflected in the heartfelt testimonials from pet owners, who appreciate the dedicated support during both routine visits and more challenging times. Overall, Lanes Vets Ltd is highly recommended for pet owners seeking trustworthy and compassionate veterinary services.