
Lanes Vets Ltd in Poulton-le-Fylde, Lancashire, is a highly-regarded veterinary clinic known for its exceptional care and service, as reflected by its impressive 4.8-star rating from 322 reviews on Google Maps. This high rating, supported by a significant number of reviews, indicates strong customer satisfaction and reliable service quality. The clinic offers a range of services, including emergency veterinary care and a veterinary nurse training facility, ensuring comprehensive support for pet owners and their pets.
Customer reviews consistently praise the friendly and professional demeanor of the staff, highlighting their ability to make both owners and their pets feel at ease. Notably, individual staff members such as Jo Forrest and Georgina have been recognized for their compassionate care and expertise, which have made a lasting impact on clients. Jo Forrest, in particular, was commended for her attentive care of a rabbit named Kiwi, while Georgina provided comforting support to a pet owner grieving the loss of her cat.
The clinic is noted for its warm and welcoming atmosphere, with several reviewers, including William Cotton Lewis and Nicola Mitchell, emphasizing the friendly interactions and genuine care shown by the staff. Despite some comments about the costs being on the higher side, customers generally agree that the quality of care justifies the expense. The clinic's commitment to providing personalized and empathetic care is further reflected in the heartfelt testimonials from pet owners, who appreciate the dedicated support during both routine visits and more challenging times. Overall, Lanes Vets Ltd is highly recommended for pet owners seeking trustworthy and compassionate veterinary services.
Note: Showing the 5 most recent Google reviews out of 322 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
My beautiful Winnie waiting for her booster she was so brave the staff here are so lovely and friendly and always have a smile on their face the lady who saw Winnie was lovely and you get a warm welcome here thank you guys ☺️ highly recommended coming here
2 months ago
Absolutely brilliant 👏 put me at ease straight away and my cat gizmo which i was very surprised as she doesn't like strangers but the vet was brilliant totally put gizmo at ease and felt like she actually cared about me and gizmo. Was expensive but you get what you pay for and I'm so glad I took gizmo here. Would definitely recommend this place loved it ☺️
3 months ago
I’ve been coming to Lanes in Poulton since we moved to the area. I have always been pleased with the way all the staff behave towards the pets in their care and their owners. I would like to take this opportunity however to mention Jo Forrest in particular for the care and attention shown towards our poorly rabbit, Kiwi. Her time, expertise and the advice she has shared with us. Such a star - thank you.
5 months ago
The most caring vets ever .. just recently they helped me say farewell to my gorgeous Titbit , golden retriever of only eight years with lymphoma and the way they handled Tiddy from the beginning of his life right up to to end days was above and beyond . I love these vets so much so that even Tiddy loved being there . A massive thank you to Bracewell Lanes vets!
2 years ago
The vet’s, nurse’s & receptionist’s are always friendly & welcoming. On this visit, I think her name is Georgina, took the time to talk to me about my cat Bella who passed away in December. It was very comforting to know that her final hour’s were pain free. Thank you to everyone at Lane’s Vet’s Poulton. As always all members of employees including receptionist’s very pleasant, competent, efficient etc The vet that saw my cat Billy today was a new one to myself & Billy. But as all the other vets Billy has had the pleasure of being treated by, he was very respectful & caring, along with giving me some very sound advice for administering medication to Billy.
