Lanes Vets Ltd

Services

• •Routine and preventive care: Appointments include booster vaccinations and first puppy visits, with owners describing calm, efficient consultations and clear explanations.
• •Medical treatment and practical advice: Reviews regularly mention vets taking time to answer questions, explain treatment options, and give helpful advice on medication and home care.
• •Support for more complex cases: One long-standing client describes care for a cat’s eye condition, including trying non-invasive treatment first, consulting an eye specialist, and then carrying out surgery when needed.
• •Emergency or extended-hours support: The practice is listed as offering emergency veterinary care on a 24/7 or extended-hours basis. Recent feedback also mentions a same-day appointment being arranged within hours for compassionate end-of-life care for a dog that was not already registered.
• •Care for different pets: Reviews mention treatment for dogs, cats, and a rabbit.
• •Serious illness and end-of-life care: Owners speak warmly about support during difficult cases, including lymphoma care and gentle, compassionate farewell appointments.
• •Veterinary nurse training: The clinic is noted as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Andrea Westbourne: Repeatedly praised by a long-standing client for her care of a cat with eye problems, including trying non-invasive treatment first, consulting an eye specialist, and performing surgery.
• •Jo Forrest: Specifically thanked for her care, time, expertise, and advice while treating a poorly rabbit.
• •Georgina: Remembered by name for taking time to talk through a cat’s death and offering reassurance that the pet’s final hours were pain free.
• •The wider team: Recent reviews consistently praise the reception team, vets, and other staff for being friendly, professional, calm, and compassionate.

Reviews

Lanes Vets has 4.8 stars from 337 Google reviews.

• •Reviewers frequently describe a friendly, caring, and professional team, from reception through to the vets.
• •A recurring theme is clear communication, with staff taking time to explain treatment, answer questions, and help owners feel at ease.
• •Owners also often mention gentle handling and low-stress care, particularly for cats and young dogs, alongside a clean, well-organised practice where appointments run smoothly.
• •Recent feedback includes strong praise for compassion during end-of-life care. Comments on cost are mixed, with some reviewers calling prices reasonable while others felt the clinic was expensive, though one owner said surgery cost much less than a specialist quote.