Lanes Vets Ltd

Tried a few vets around the area ,this is by far the best one, reasonable priced , helpful and friendly

They like to try and make you over vacinate your dogs. They primarly use Lepto L4, you can ask them to get L2 however you will need to pay for a full box.

They like to try and make you over vacinate your dogs. They primarly use Lepto L4, you can ask them to get L2 however you will need to pay for a full box.

Finding a new vets due to repeated incompetence from the receptionists booking and attitude. Chris has twice booked my cat in incorrectly and once not even marked him in correctly blaming the vet! His injections are required every 28 days. Twice he’s booked my cat in and stated yes it’s definitely done for 28 days. I arrived to be told by the nurse the first time it was 2 days too early so had to rebook him in. The next it was 1 week too early. Which the injection would be classed as being done unlicensed as it’s to early. Both times bringing my cat unnecessarily, it won’t just be mine I imagine the majority of animals won’t like car journeys!!! Chris has also left us waiting more than 1.5 hours incorrectly booking us in or should I say lack off. Then blamed the vet when asked how much longer were we to be kept waiting. He said the vet had marked him as being seen!!!! The vets aren’t incompetent and I feel very professional so to blame the vet for his mistake was a joke. The female assistant also on at the time was extremely apologetic and sorted this. Felix was booked in at 4:45 it was gone 6 that we were seen. At that point I had to arrange my son’s grandad to collect him from nursery at 6 due to Chris’s mistake! Felix was booked in this morning for his injection at 9:45. I had to send my husband due to me being 35 weeks pregnant I’ve suffered this morning and struggled getting out. Chris has turned him away with an attitude. Wouldn’t even rebook him when asked!! This injection is to help with my cats pain. Why is someone working in a vets who clearly has disregard to animals?Due to him and his attitude i am now searching for another vets. Whenever i arrive to be booked in through him there is always issues which he blames on the vets not himself who is responsible on reception?

Finding a new vets due to repeated incompetence from the receptionists booking and attitude. Chris has twice booked my cat in incorrectly and once not even marked him in correctly blaming the vet! His injections are required every 28 days. Twice he’s booked my cat in and stated yes it’s definitely done for 28 days. I arrived to be told by the nurse the first time it was 2 days too early so had to rebook him in. The next it was 1 week too early. Which the injection would be classed as being done unlicensed as it’s to early. Both times bringing my cat unnecessarily, it won’t just be mine I imagine the majority of animals won’t like car journeys!!! Chris has also left us waiting more than 1.5 hours incorrectly booking us in or should I say lack off. Then blamed the vet when asked how much longer were we to be kept waiting. He said the vet had marked him as being seen!!!! The vets aren’t incompetent and I feel very professional so to blame the vet for his mistake was a joke. The female assistant also on at the time was extremely apologetic and sorted this. Felix was booked in at 4:45 it was gone 6 that we were seen. At that point I had to arrange my son’s grandad to collect him from nursery at 6 due to Chris’s mistake! Felix was booked in this morning for his injection at 9:45. I had to send my husband due to me being 35 weeks pregnant I’ve suffered this morning and struggled getting out. Chris has turned him away with an attitude. Wouldn’t even rebook him when asked!! This injection is to help with my cats pain. Why is someone working in a vets who clearly has disregard to animals?Due to him and his attitude i am now searching for another vets. Whenever i arrive to be booked in through him there is always issues which he blames on the vets not himself who is responsible on reception?

Brilliant vets practice, everyone is great from the receptionist to the vets they treat my pets in a really friendly way which puts them at ease

Great staff at Lancaster

Just spoke to a receptionist about bringing a badly injured stray cat in that I'm willing to make sure gets treated, pay for treatment and foster until better. She was extremely unhelpful, stating they have protocols for stray cats and can't help if it isn't my animal. Basically saying we will scan for a chip to see if it belongs to anyone and then nurses will have follow, (mysterious protocols), if it doesn't have a chip, (no further information provided when I queried what the protocols are). She also, told me that it won't go away if I keep feeding it, (thanks for the tip). This is a badly wounded animal that I am trying to find help and this woman was extremely unknowledgeable, unhelpful and condescending. I understand there are steps to go through for a stray animal as I'm not an idiot, even though treated like one. I have rescued and supported many stray animals and have never been treated with such dismissal. I'm sure this is not reflective of the wonderful things I have heard about this vets. I am reluctant to bring my own animals here and have to deal with this person. I advise finding a more caring and professional receptionist.

Amazing vets! They saved my cats life! My cat had a seriously botched operation at a different vets. He needed another operation to correct their mistakes but I was scared to take him back there. I decided to try Lanes Vets, when they took over they corrected everything and now hes happy and healthy. I genuinely think he wouldn't have made it if I didnt decide to change vets. They're also so lovely and helpful. Very informative and genuinely care about your pets. Highly recommend 👌

I moved to, Heysham from , Ulverston a little over 12mths ago and was recommended, Lanes vets at Lancaster by a friend . Little did I know this would be the best choice I made for my cats . All the staff at , Lanes vets are superb . Very friendly, helpful and welcoming making me and my cats feel more like part of a family than just a client. It's always a pleasure to see everyone on duty when ever I attend and , even though one of my cats is always less than impressed when he knows where we are when we open the cary case, the staff always take the time to be patient with him and make him feel calm . I really can't praise lanes enough and would recommend anyone looking for a vet to consider popping in or call to get registered.