Oakmount Veterinary Centre – Vets in Burnley
Clinic Overview
- Friendly, professional care: several reviewers describe the team as welcoming, courteous, knowledgeable, and helpful, with long-standing clients saying they trust the practice with their pets. - Clear explanations from vets: owners praise vets who explain concerns plainly, answer questions in detail, and discuss likely treatment costs up front. - Good experiences across routine and ongoing care: reviews mention support for cats and dogs, including consultations, injections, repeat visits, and care for pets with recurring needs.
Services
- •24/7 care and urgent appointments: the practice says it provides care 24/7/365 with staff on site at all times. Reviews describe urgent and repeat visits being accommodated, including pets needing checks after accidents and owners using the clinic regularly for ongoing issues.
- •General veterinary care and preventative care: reviews mention consultations, annual booster vaccinations, injections, prescriptions being added to a pet’s file, and medication supply such as eye drops and repeat medicines. Owners also mention vets taking time to explain likely causes, answer questions clearly, and discuss costs up front. The clinic also promotes a Pet Health Club, though specific inclusions are not listed here.
- •Exotic pet care: the practice says it offers comprehensive advice and treatment for exotic pets.
- •Retail and support services: the website mentions a wide range of food and merchandise.
- •Training role: Oakmount is listed as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic, though reviews on cost are mixed, with some owners describing prices as reasonable and clearly explained up front while others felt charges were high.
People
- •Bruno: named positively in reviews.
- •Mathew: mentioned warmly by a repeat client, who says their dog is relaxed and happy to see him.
- •Paul: one owner recalls seeing a reassuring vet named Paul who helped put them at ease, although they were not completely certain of the name.
- •Reception team: often described as friendly and helpful, but recent feedback also includes complaints about booking errors, communication, and delays with admin tasks.
Reviews
Oakmount Veterinary Centre has 4.6/5 stars from 1,210 Google reviews. Recent feedback is mostly positive overall, with a smaller number of sharper complaints.
- •Friendly, professional care: several reviewers describe the team as welcoming, courteous, knowledgeable, and helpful, with long-standing clients saying they trust the practice with their pets.
- •Clear explanations from vets: owners praise vets who explain concerns plainly, answer questions in detail, and discuss likely treatment costs up front.
- •Good experiences across routine and ongoing care: reviews mention support for cats and dogs, including consultations, injections, repeat visits, and care for pets with recurring needs.
- •Some recurring complaints around admin and medication handling: a few reviewers report problems with reception and management, including appointment booking issues, delays with records, repeat prescription mix-ups, long waits, and concerns about charges.
