Oakmount Veterinary Centre – Vets in Burnley
Clinic Overview
- Friendly, helpful team: several reviewers praise the reception staff and wider team for being welcoming, efficient, and kind. - Clear communication from vets: owners mention vets who listen carefully, explain things in detail, and help them feel reassured. - Strong long-term trust: some clients say they have used the practice for years and feel their pets receive very good care.
Oakmount Veterinary Centre is an RCVS-accredited IVC Evidensia practice in Burnley that says it provides care 24/7/365, with a team member on site at all times. The practice also highlights advice and treatment for exotic pets, a Pet Health Club preventative-care scheme, and its status as a veterinary nurse training facility. Recent feedback is largely very positive, especially around friendly staff, clear explanations, and accommodating urgent cases, although experiences with reception and pricing are not uniformly positive.
Services
- •24/7 care and urgent appointments: the practice says it provides care 24/7/365 with staff on site at all times. Recent reviews also mention emergency appointments being accommodated, including one visit where a pet was checked over urgently and found to be fine.
- •General veterinary care and preventative care: reviews mention consultations, annual booster vaccinations, prescriptions being added to a pet’s file, and medication supply such as eye drops. The clinic also promotes a Pet Health Club, though specific inclusions are not listed here.
- •Exotic pet care: the website says the practice offers comprehensive advice and treatment for exotic pets.
- •Retail and support services: the website mentions a wide range of food and merchandise.
- •Training role: Oakmount is listed as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Mathew: mentioned warmly by a repeat client, who says their dog is relaxed and happy to see him.
- •Paul: one owner recalls seeing a reassuring vet named Paul who helped put them at ease, although they were not completely certain of the name.
- •Reception team: often described as friendly, welcoming, and helpful even when busy, though one new client reported a poor experience around registration and follow-up confirmation.
Reviews
Oakmount Veterinary Centre has 4.6/5 stars from 1,142 Google reviews. Recent feedback is mostly very positive, with a few complaints standing out.
- •Friendly, helpful team: several reviewers praise the reception staff and wider team for being welcoming, efficient, and kind.
- •Clear communication from vets: owners mention vets who listen carefully, explain things in detail, and help them feel reassured.
- •Strong long-term trust: some clients say they have used the practice for years and feel their pets receive very good care.
- •A few negative experiences: one review complains about high charges for a short consultation and eye drops, while another focuses on frustration with new-client registration and not receiving a promised confirmation email.
