Oakmount Veterinary Centre

Oakmount Veterinary Centre is an RCVS-accredited practice that states it has a team member on site at all times and provides care 24/7/365. The website also highlights “comprehensive advice and treatment for exotic pets” and a Pet Health Club preventative-care scheme (no prices/details provided in the available information). It’s also listed as a veterinary nurse training facility.

From the latest reviews, owners frequently mention

•urgent/emergency appointments being accommodated, with a couple of reports of no charge after an emergency check
•vets who listen to history/concerns and avoid “unnecessary medication” (as described by one reviewer)
•a mixed picture on front-desk experience: many describe warm, efficient receptionists, while one new client reports difficulty registering/getting confirmation and felt rushed on the phone

Services

•24/7/365 care with staff on site (stated on the clinic website).
•Emergency/urgent appointments (mentioned in reviews, including being seen near closing time).
•Exotic pet care: “comprehensive advice and treatment for exotic pets” (website).
•Preventative care: annual booster vaccinations are mentioned in reviews; Pet Health Club is promoted on the website (specific inclusions not provided in the available data).
•Prescriptions/medication supply: prescriptions being added to a pet’s file (review); eye drops dispensed (review).
•Retail: “wide range of food & merchandise” (website).
•Veterinary nurse training facility (structured clinic data).

Pricing

Pricing is only mentioned in reviews and appears inconsistent

•One reviewer reports being charged £60 for a five-minute consultation and £115 for eye drops, and felt this was a “rip off.”
•Two reviewers describe emergency/urgent checks where they report no charge, including one who also says they weren’t prescribed unnecessary medication.

People

•Mathew (vet): one owner says their dog “loves” him after several visits and appears relaxed/excited to see him.
•Paul (vet, name uncertain): one reviewer recalls seeing “a lovely gentleman… Paul,” describing him as reassuring and helping put them at ease.
•Reception team: repeatedly described as friendly and helpful even when busy; however, one reviewer reports the opposite experience (felt staff were disinterested, pushed them to register online, and they didn’t receive a promised confirmation email).

Reviews

4.6 stars from 1131 reviews. - Emergency access and outcome-focused care: examples include an emergency check where the pet was examined and found OK, and the owner reports no charge; another emergency visit report mentions no unnecessary medication and no emergency fee.

•Communication and listening: multiple owners mention vets listening to concerns/history and being reassuring.
•Front-desk experience is mixed: several reviews describe a welcoming, calm reception on arrival; one review focuses on frustrating phone/admin handling for a new registration and lack of confirmation.
•Cost concerns appear in at least one recent review: specific complaints include high prices for eye drops and a short consultation fee, alongside a long wait past the appointment time.

Reviews for Oakmount Veterinary Centre

Note: Showing the 5 most recent Google reviews out of 1131 we track in total. Recent reviews may not be representative of overall sentiment.

Newton Heath

a week ago

Absolutely DO NOT USE THIS VETS. Dick turpin in a vets uniform trust me. Never known such a scam. A scam on innocent pet owners. Absolute rip off business. Charged me £115 for eye drops that are very easily available online for £22. £60 for a five minute consultation after making us wait an hour over our appointment time with a restless rottweiler. These people are unscrupulous and devious. Avoid avoid avoid.

Dagmar Baker

2 weeks ago

I have taken my pets to Oakmount Veterinary Centre for many years, the staff are always friendly and helpful, and my pets get the very best care.

Janice3 Sutcliffe

3 weeks ago

Been with Oakmount Vets for many years and I always get a friendly welcome and the Vets are excellent, ready to listen to any problems, they have my total trust.

John B

a month ago

Very professional service. Highly recommended

Diane Ingle

Emergency appointment booked for my Bert vet checked him over he was OK. No charge thank you. not all hero's wear capes 🙌 👏

glenice marshall

in the last week

Wonderfull reception staff, make you feel at ease, my dog loves the vet Mathew who we have seen 3 times, he actually wags his tail when he sees him. Can't recommend highly enough. Thanks to all at Oakmount vets for your kindness

michelle

Had such a pleasant experience with this vets. As soon as i walked in, was greeted by a lovely group of receptionists who could not have been nicer if they tried even though they were incredibly busy and the phones were going berserk. My dog saw a lovely gentleman I think he goes by the name of Paul (not too sure). He was very reassuring and put my mind at ease when I had to bring my little doggy into see him. Thank you oakmount for being such an amazing team. Highly recommend!🤩🤩🤩🤩🤩

Derrick Lynagh

2 months ago

I need to make it clear that I cannot comment on the the level of care. EDIT - It's now Tuesday and still no confirmation email. My review is based on 2 calls with the reception team. Both seemed totally disinterested and wanted me off the line quickly. The questions I had were ignored with a you need to register the pet online. Post registration I called back for an appointment you need to wait for a confirmation email when asked when that will arrive, should be today. It's now tomorrow and still no email. New customer lost. As a side note, registered online with another practise after this experience. Confirmation email received same day and appointment made.

Warren Cooper

3 months ago

I took Bruno for his annual booster jabs, having registered him with the practice a while back, after we moved from Bury to Burnley. It's a few minutes from home, so very convenient. We were treated with courtesy by the reception staff and the vet was very good with Bruno, and listened to his history, and arranged for prescriptions to go on his file, in case we need to treat conditions we've experienced previously. I can recommend this vets practice, without reservation!

Pamela Lang

We had an emergency visit at almost closing time when our usual vets would not even give us the time of day. (Vets4pets). The care we received was excellent and would highly recommend. This is now our go to vets for our cats. Positive experience wasn't prescribed unnecessary medication and wasn't charged for an emergency. Really friendly staff and my usually nervous cat was calm and relaxed. ❤️