
Mearley Veterinary Group is a multi-site veterinary practice that also operates as a veterinary nurse training facility and advertises emergency veterinary services (described as 24/7 or extended hours). From the latest reviews, it appears set up for routine pet care as well as urgent assessments: one owner reports being helped late in the evening and booked for a next-morning appointment after registering online. At that visit, staff carried out a thorough exam and brought in a second vet for another opinion.
Mearley Veterinary Group is a multi-site veterinary practice that also operates as a veterinary nurse training facility and advertises emergency veterinary services (described as 24/7 or extended hours). From the latest reviews, it appears set up for routine pet care as well as urgent assessments: one owner reports being helped late in the evening and booked for a next-morning appointment after registering online. At that visit, staff carried out a thorough exam and brought in a second vet for another opinion.
Owner experiences are mixed on consultation style and handling. Several reviews describe staff as patient and informative (including being accommodating with a deaf client), while one reviewer describes an upsetting follow-up visit for a dogās eye problem, alleging poor listening, abrupt handling, and concerns about misdiagnosis and repeat charges.
Google rating: 4.6 stars from 385 reviews.
Note: Showing the 5 most recent Google reviews out of 385 we track in total. Recent reviews may not be representative of overall sentiment.
3 weeks ago
Excellent service and lovely staff, all knowledgeable kind and patient š*****
3 weeks ago
We needed to get our cat Sooty seen urgently, and after searching around I came across Mearleys. I rang them late in the evening and the lady I spoke to couldnāt have been more helpful. She asked if Sooty was registered with them, and when I explained that we are currently fostering him and he was registered elsewhere, she told me to quickly get him signed up on their website so they could book him in for the very next morning. No fuss, no judgement, just genuine concern that he needed to be seen. My mum kindly took Sooty to the appointment for us. She is deaf and sometimes finds conversations tricky in stressful situations, but she came back saying how helpful and patient the staff were with her. They gave Sooty a thorough check over, even bringing in a second vet for another opinion. That in itself showed more care and effort than weād experienced at the emergency vets a few weeks earlier, where we paid almost Ā£400 just to be told it was head trauma before being sent home with a steroid injection. Although the news about Sooty wasnāt good, the way Mearleys handled everything made a huge difference. They didnāt rush, they listened, and they genuinely seemed to care about both Sooty and us. Itās never easy hearing bad news, but itās made so much more bearable when you feel like you and your pet are in the hands of people who actually care. Highly recommend Mearleys to anyone looking for a vet that goes the extra mile.
3 months ago
We needed to get our cat Sooty seen urgently, and after searching around I came across Mearleys. I rang them late in the evening and the lady I spoke to couldnāt have been more helpful. She asked if Sooty was registered with them, and when I explained that we are currently fostering him and he was registered elsewhere, she told me to quickly get him signed up on their website so they could book him in for the very next morning. No fuss, no judgement, just genuine concern that he needed to be seen. My mum kindly took Sooty to the appointment for us. She is deaf and sometimes finds conversations tricky in stressful situations, but she came back saying how helpful and patient the staff were with her. They gave Sooty a thorough check over, even bringing in a second vet for another opinion. That in itself showed more care and effort than weād experienced at the emergency vets a few weeks earlier, where we paid almost Ā£400 just to be told it was head trauma before being sent home with a steroid injection. Although the news about Sooty wasnāt good, the way Mearleys handled everything made a huge difference. They didnāt rush, they listened, and they genuinely seemed to care about both Sooty and us. Itās never easy hearing bad news, but itās made so much more bearable when you feel like you and your pet are in the hands of people who actually care. Highly recommend Mearleys to anyone looking for a vet that goes the extra mile.
a month ago
Unfortunately I have to give at least one start, just to put a review to say how disappointing and upsetting todayās visit to this practice was. The female vet was absolutely uncaring, not listening to my concerns about my dogās eye, grabbing her abruptly while giving her a check up. Didnāt look like a person who should be allowed to work with pets!This was a follow up consultation, due to a misdiagnosis, in my opinion, previous week, another huge bill PLUS a charge of having to come back.. she wasnāt listening to my concerns, talking over and putting a blame on her other female colleague who checked my dog previously. Changed to these vets due to Barrowford clinic being 5min away, which by the way is never open. Would not recommend, my advice is to avoid⦠only pleasant person during this ordeal was a receptionist, who actually looked like a person who cares about pets and me leaving this practice in tears.
4 months ago
Unfortunately I have to give at least one start, just to put a review to say how disappointing and upsetting todayās visit to this practice was. The female vet was absolutely uncaring, not listening to my concerns about my dogās eye, grabbing her abruptly while giving her a check up. Didnāt look like a person who should be allowed to work with pets!This was a follow up consultation, due to a misdiagnosis, in my opinion, previous week, another huge bill PLUS a charge of having to come back.. she wasnāt listening to my concerns, talking over and putting a blame on her other female colleague who checked my dog previously. Changed to these vets due to Barrowford clinic being 5min away, which by the way is never open. Would not recommend, my advice is to avoid⦠only pleasant person during this ordeal was a receptionist, who actually looked like a person who cares about pets and me leaving this practice in tears.
4 months ago
Lovely caring people
4 months ago
Fantastic service. Really helpful and informative.
2 months ago
Lovely vet very good with my cat. She is so much better now.
4 months ago
Excellent service as always, very friendly staff who care for your pets as if they are there own
2 years ago
My 7month old kitten has recently been spayed, at the Accrington branch. The whole process from start to finish was seamless. Very friendly staff and the veterinary nurse was lovely and informative. Very good company and I would highly recommend them. Thank you!
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