Mearley Veterinary Group – Vets in Accrington
Clinic Overview
- Several owners describe the staff as friendly, caring, kind, patient, and genuinely focused on animals’ welfare. - Urgent access stands out in one detailed review, where a cat was booked for the next morning after a late-evening call, with praise for the calm, helpful handling of the situation. - Clinical care is often described as thorough, including one account of a second vet being brought in for another opinion and another reporting that a serious eye infection was successfully treated.
Services
- •General veterinary consultations and follow-up care: routine appointments remain a core part of the practice, with recent reviews mentioning care for both cats and dogs, including follow-up assessment for eye problems.
- •Urgent appointments: owners describe being able to call late in the evening about a cat and being guided through registration so the pet could be seen the next morning.
- •Thorough assessments and ongoing treatment: reviews mention full check-ups, a second vet being brought in for another opinion, and treatment for a serious eye infection that improved over time.
- •Neutering: kitten spaying is specifically mentioned, with positive comments about the process and support from the nursing team.
- •Emergency veterinary services: the practice advertises emergency care with 24/7 or extended-hours arrangements.
- •Veterinary nurse training: Mearley Veterinary Group also operates as a veterinary nurse training practice.
Pricing
No published pricing information is currently available for this clinic.
People
- •Reception team: feedback includes praise for a helpful late-evening phone call that led to an urgent appointment, and for patient communication during a stressful visit involving a deaf family member. A few reviews, however, report poor reception manner and a focus on payment.
- •Vets: reviewers often describe the clinical team as caring, knowledgeable, and thorough, including bringing in a second vet for another opinion. A small number of reviews report dissatisfaction with listening, handling, or follow-up consultation style.
- •Nursing team: one review specifically praises the veterinary nurse involved in a kitten spay as lovely and informative.
Reviews
Mearley Veterinary Group has a 4.6-star Google rating from 405 reviews. Recent written feedback is mostly positive overall, with a small number of complaints alongside many favourable experiences.
- •Several owners describe the staff as friendly, caring, kind, patient, and genuinely focused on animals’ welfare.
- •Urgent access stands out in one detailed review, where a cat was booked for the next morning after a late-evening call, with praise for the calm, helpful handling of the situation.
- •Clinical care is often described as thorough, including one account of a second vet being brought in for another opinion and another reporting that a serious eye infection was successfully treated.
- •Negative comments focus on service experience rather than facilities, including reports of a long wait, concerns about charges, and one complaint about a rude reception interaction.
