Accrington Vets4Pets Ltd

From the latest written reviews available to us, experiences are mixed: some owners describe good routine visits (including a puppy vaccination where the pet “didn’t even notice”), while others report concerns about costs (e.g., £140 for a blood test; “over £200” spent) and communication delays for test results, including one account of an unsatisfactory phone call about timing.

Services

Based on the website summary and the latest written reviews available to us, services and capabilities mentioned include

•Diagnostics and monitoring (in-house): biochemistry, haematology, electrolyte assessment, blood pressure monitoring, ECG, echocardiography, and general blood testing.
•Imaging: digital X‑ray, ultrasound.
•Surgery and theatre facilities: operating theatre; soft tissue surgery; ear surgery.
•Dentistry: dentistry (listed on the website).
•Hospitalisation and infection control: hospital ward and an isolation unit.
•Pharmacy: on-site pharmacy (listed on the website).
•Routine and preventive care mentioned in reviews: puppy vaccination.
•Common nurse/handling-type visits mentioned in reviews: nail clipping and anal gland expression; sedation was discussed in one review but the owner states it was not carried out at the visit.
•Ongoing treatment mentioned in reviews: arthritis medication was started at a first visit in one account; a “monthly injection” was later recommended in that same review.
•Health plans: health plans are listed on the website; one reviewer also mentions being encouraged to join a plan.

Out-of-hours: the website states out-of-hours emergency care is provided by Vets Now.

Pricing

•£140 for a blood test (reported in a 1‑star review).
•One reviewer reports being “over £200” out of pocket after visits and tests, without feeling progress was made (no itemised breakdown provided).

People

•George (Lead Veterinary Surgeon) is listed on the website; his bio notes an interest in soft tissue surgeries.
•Emma (vet) is named in a 5‑star review: the reviewer says Emma “actually listens,” “understands,” and helped them feel they could trust her while caring for an older dog.
•Reception team are specifically praised in one review as “fantastic” and “very helpful.”

Reviews

Google rating: 4.5 stars from 244 reviews. “”

•Cost concerns and feeling pushed toward add-ons: multiple 1‑star reviews describe the practice as “all about getting money,” including a specific complaint of £140 for a blood test and a separate account mentioning being encouraged to join a plan.
•Communication delays and dissatisfaction with follow-up: one reviewer describes waiting several days for blood-test results despite being told they would be called the next day, followed by a phone call they found rude and dismissive.
•Handling/restraint during procedures: one reviewer reports struggling to muzzle their dog while staff “just watched,” and says sedation that was expected at a visit did not happen.
•Positive experiences also appear in the sample: owners mention a helpful reception team, a vet who listens and explains, and a low-stress vaccination experience for a puppy.

Reviews for Accrington Vets4Pets Ltd

Note: Showing the 5 most recent Google reviews out of 244 we track in total. Recent reviews may not be representative of overall sentiment.

Denise Holt

a month ago

This vets practice is all about getting money out of people. £140 for a blood test disgusting

4 months ago

Elizabeth Birbeck

Took my 14yr old Spaniel to this vets and all they care about is money They put her on medicine for arthritis on the first visit A week later tried to get me to join a plan then said she needs a blood test This was Mon Was told would give me results the following day By Thurs 10am no call from them I rang 3 times each time telling me the vet would rg The 3rd time said he'd by 6pm Eventually 7.30 got a call to be told discontinue medication and now shes needing a monthly injection I did say I wasn't happy with the delay of him ringing me with the long awaited results His response was and I quote I should have been out the door at 7 to be with my wife and daughter not sat talking to you If you're thinking about going to this practice my advice is DONT I'm over £200 light and no further on with my beloved dog

Took my 14yr old Spaniel to this vets and all they care about is money They put her on medicine for arthritis on the first visit A week later tried to get me to join a plan then said she needs a blood test This was Mon Was told would give me results the following day By Thurs 10am no call from them I rang 3 times each time telling me the vet would rg The 3rd time said he'd by 6pm Eventually 7.30 got a call to be told discontinue medication and now shes needing a monthly injection I did say I wasn't happy with the delay of him ringing me with the long awaited results His response was and I quote " I should have been out the door at 7 to be with my wife and daughter not sat talking to you" If you're thinking about going to this practice my advice is DONT I'm over £200 light and no further on with my beloved dog

Annette Passco

Not very compitant took my dog 5 times for his nails and anal glands doing the last time he was supposed to have a sedation done,but they still didn't do it left me struggling to put the muzzle on on my own while the vet and nurse just watched me absolutely no patience what so ever!! And not to mention the vet as lied to me twice about things that I've asked him, took my boy to mearlys and absolutely no problem they put a muzzle on him and sedated him while he was lovely and calm and said he was such a lovely little boy.....what a difference definitely will not step foot in accrington vets 4pets again.

7 months ago

Sharon McCann

11 months ago

Emanuela Frentiu

D Ck

2 years ago

The reception team are fantastic. Very helpful. Emma the vet, has looked after my old girl of 15 years, since moving back to the uk last year. Emma actually listens, understands and makes you feel like you trust her.

Josh Fox

3 years ago

Really good first impressions, lovely friendly team, my puppy left really happy didn't even notice he got his second vaccination.