Accrington Vets4Pets Ltd – Vets in Accrington
Clinic Overview
Accrington Vets4Pets Ltd, located in Accrington, Lancashire, is a veterinary clinic with a solid reputation, as reflected in its 4.5-star rating from 245 Google reviews. This high rating suggests a generally positive client experience, but a closer look at individual reviews reveals a mixed picture.
The clinic also serves as a Veterinary Nurse Training facility, indicating a commitment to education and professional development in veterinary care. However, some recent negative reviews highlight potential concerns. One-star reviews from clients like Denise Holt and Elizabeth Birbeck criticize the clinic for prioritizing financial gain over patient care, with specific complaints about high costs and delayed communication regarding test results. Annette Passco also shared a negative experience, citing incompetence and poor customer service during multiple visits for her dog’s routine procedures.
Contrasting these are positive reviews from clients such as D Ck and Josh Fox. D Ck praises the reception team and highlights Emma, a vet who has garnered trust through effective communication and care for a long-term pet. Josh Fox expresses satisfaction with the friendly staff and positive experiences for his puppy.
Pricing transparency is a concern raised in reviews, with one citing a £140 charge for a blood test as excessive. Overall, while the clinic maintains a high average rating, the mixed reviews suggest that while many clients have positive experiences, others have encountered significant issues, particularly regarding communication and perceived prioritization of financial considerations.
Contact
Special Services
Animals Treated at Accrington Vets4Pets Ltd
Animals We Treat
Companion Animals
Opening Hours – Accrington Vets4Pets Ltd
Opening Hours
Hours
Reviews for Accrington Vets4Pets Ltd
Note: Showing the 5 most recent Google reviews out of 245 we track in total. Recent reviews may not be representative of overall sentiment.
Denise Holt
a month ago
This vets practice is all about getting money out of people. £140 for a blood test disgusting
Elizabeth Birbeck
a month ago
Took my 14yr old Spaniel to this vets and all they care about is money They put her on medicine for arthritis on the first visit A week later tried to get me to join a plan then said she needs a blood test This was Mon Was told would give me results the following day By Thurs 10am no call from them I rang 3 times each time telling me the vet would rg The 3rd time said he'd by 6pm Eventually 7.30 got a call to be told discontinue medication and now shes needing a monthly injection I did say I wasn't happy with the delay of him ringing me with the long awaited results His response was and I quote I should have been out the door at 7 to be with my wife and daughter not sat talking to you If you're thinking about going to this practice my advice is DONT I'm over £200 light and no further on with my beloved dog
Annette Passco
4 months ago
Not very compitant took my dog 5 times for his nails and anal glands doing the last time he was supposed to have a sedation done,but they still didn't do it left me struggling to put the muzzle on on my own while the vet and nurse just watched me absolutely no patience what so ever!! And not to mention the vet as lied to me twice about things that I've asked him, took my boy to mearlys and absolutely no problem they put a muzzle on him and sedated him while he was lovely and calm and said he was such a lovely little boy.....what a difference definitely will not step foot in accrington vets 4pets again.
D Ck
2 years ago
The reception team are fantastic. Very helpful. Emma the vet, has looked after my old girl of 15 years, since moving back to the uk last year. Emma actually listens, understands and makes you feel like you trust her.
Josh Fox
3 years ago
Really good first impressions, lovely friendly team, my puppy left really happy didn't even notice he got his second vaccination.
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