Accrington Vets4Pets Ltd – Vets in Accrington
Clinic Overview
- Recent positive reviews highlight same-day urgent appointments, clear explanations from the vet, and smooth referral onward for emergency care when needed. - Several owners praise the kindness and compassion of the reception team and clinical staff, especially during surgery visits or when a pet was very poorly. - One recent review reports a missed callback and difficulty getting help by phone for a dog in pain.
Services
- •Routine and preventive care: general first-opinion consultations, vaccinations, and routine visits; one owner described a puppy vaccination appointment as calm and low-stress.
- •Diagnostics and monitoring: in-house biochemistry, haematology, electrolyte assessment, blood pressure monitoring, ECG, echocardiography, and general blood testing. Reviews also mention blood tests as part of longer-term management.
- •Imaging and surgery: digital X-ray, ultrasound, operating theatre facilities, soft tissue surgery, ear surgery, and veterinary dentistry. Recent reviews also mention surgery care that helped a dog stay calm.
- •Hospitalisation and urgent care: hospital ward and isolation unit, with reviews describing prompt assessment for an unwell dog and referral onward to an emergency hospital in Manchester when needed.
- •Pharmacy and ongoing treatment: on-site pharmacy, arthritis medication, and discussion of a monthly injection for an older dog.
- •Nurse/support appointments: nail clipping and anal gland expression are mentioned in reviews.
- •Travel-related help and health planning: health plans are listed, and reviews also mention support with documents, medication, and health checks for moving cats to Spain.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews are mixed on value: some owners focus on the care received, while others complain about costs, including a reported £140 blood test and one account of spending over £200 without feeling the problem was resolved.
People
- •George — listed on the website as Lead Veterinary Surgeon, with an interest in soft tissue surgeries; also thanked in a review for help with documents, medication, and health checks.
- •Chloe — praised for guiding an owner through appointments and paperwork for moving cats to Spain.
- •Lucy — thanked alongside George for help with documents, medication, and health checks.
- •Emma — vet praised for listening, understanding, and building trust while caring for an older dog.
- •Reception team, vets, and nurses — frequently praised for being friendly, helpful, and compassionate during stressful visits.
Reviews
Google rating: 4.5/5 from 249 reviews.
- •Recent positive reviews highlight same-day urgent appointments, clear explanations from the vet, and smooth referral onward for emergency care when needed.
- •Several owners praise the kindness and compassion of the reception team and clinical staff, especially during surgery visits or when a pet was very poorly.
- •One recent review reports a missed callback and difficulty getting help by phone for a dog in pain.
- •Other negative reviews focus on cost and perceived value, delays in receiving results or follow-up communication, and dissatisfaction with handling during nail, anal gland, and expected sedation-related visits.
