Accrington Vets4Pets Ltd

Accrington Vets4Pets Ltd is a Vets4Pets corporate practice in Accrington, Lancashire, offering routine care alongside on-site diagnostics, imaging, surgery, and hospitalisation facilities. Recent feedback is mixed: some owners describe friendly, low-stress routine visits and helpful staff, while others raise concerns about costs and delays or dissatisfaction around communication and handling during appointments. Out-of-hours emergencies are handled by Vets Now.

Services

• •Routine and preventive care: vaccinations and general first-opinion consultations (a puppy vaccination visit is described as calm and low-stress).
• •Diagnostics and monitoring (in-house): biochemistry, haematology, electrolyte assessment, blood pressure monitoring, ECG, echocardiography, and general blood testing (blood tests are discussed in reviews).
• •Imaging: digital X‑ray and ultrasound.
• •Surgery and theatre facilities: operating theatre, soft tissue surgery, and ear surgery (soft tissue surgery is also noted as an interest area for a listed vet).
• •Dentistry: veterinary dentistry (listed).
• •Hospitalisation and infection control: hospital ward and an isolation unit.
• •Pharmacy: on-site pharmacy (listed).
• •Nurse/handling-type visits mentioned in reviews: nail clipping and anal gland expression; sedation is mentioned in one account as expected but not carried out at that visit.
• •Longer-term care mentioned in reviews: arthritis medication and discussion of an ongoing “monthly injection” for an older dog.
• •Health plans: health plans are listed; one owner reports being encouraged to join a plan.

Out-of-hours: emergency care is provided by Vets Now.

Pricing

Published prices suggest the clinic sits above average on price, based on a partial sample of comparable services. Reviews also include repeated complaints about cost and perceived value, including £140 for a blood test and one account of being “over £200” out of pocket after visits and tests (without an itemised breakdown in the review).

People

• •George (listed on the website as Lead Veterinary Surgeon; noted interest in soft tissue surgeries).
• •Emma (vet; praised in a review for listening, understanding, and building trust while caring for an older dog).
• •Reception team (praised as “fantastic” and “very helpful”).

Reviews

Google rating: 4.5/5 from 245 reviews.

• •Cost and value concerns feature strongly in some negative reviews, including repeated mention of £140 for a blood test and comments about being pushed toward a plan.
• •Follow-up and communication: one detailed account describes delays in receiving test results and a subsequent phone call the owner found rude and dismissive.
• •Handling during appointments: one reviewer reports lack of support with muzzling/restraint and frustration that sedation they expected was not done at the visit.
• •Positive experiences are also reported, including friendly staff, a calm vaccination visit for a puppy, and high praise for reception and a vet named Emma.