Rufford Veterinary Group Ltd – Vets in Ormskirk
Clinic Overview
Rufford Veterinary Group Ltd is an Ormskirk practice that is part of IVC Evidensia and offers emergency veterinary care. It is especially well known in its reviews for equine work, with owners highlighting clear explanations, continuity of care and helpful support with appointments, accounts and insurance. Feedback is largely very positive, though there is an older complaint about slow communication around small-animal diagnostic results.
Rufford Veterinary Group Ltd is an Ormskirk practice that is part of IVC Evidensia and offers emergency veterinary care. It is especially well known in its reviews for equine work, with owners highlighting clear explanations, continuity of care and helpful support with appointments, accounts and insurance. Feedback is largely very positive, though there is an older complaint about slow communication around small-animal diagnostic results.
Services
- •Emergency and urgent care: Emergency cover is available, including 24/7 or extended-hours support. One recent reviewer also mentioned an efficient Sunday appointment with a range of treatment options.
- •Equine care: Reviews point to a strong equine caseload, including lameness investigation and management, rehabilitation back to light ridden work, support for older horses during serious illness, and handling help for horses that are not easy to manage.
- •Small-animal diagnostics: Small-animal diagnostic work is also represented, including endoscopy; one cat owner specifically mentioned endoscopy and follow-up biopsy results.
- •Ongoing support and admin help: Owners mention practical help with booking appointments, keeping accounts up to date and sorting insurance, alongside an equine care plan that allows monthly payments.
Pricing
No published pricing information is currently available for this clinic.
People
- •Steph: Repeatedly praised for attention to detail in equine care, with owners saying she treats their horses as if they were her own.
- •Clare: Named as an equine vet who is thorough, explains plans step by step, and was credited with helping an older horse recover after a serious episode.
- •Joanne: Mentioned for efficient office support, including appointment booking, account updates and insurance help.
Reviews
Google shows 4.7 stars from 29 reviews.
- •Equine owners make up much of the written feedback and often describe strong continuity of care, especially for longer-running or more serious cases.
- •Clare and Steph are both singled out for being thorough, calm and clear in their explanations.
- •Friendly, professional service is a recurring theme, and one recent reviewer highlighted a smooth Sunday appointment with treatment options clearly discussed.
- •There is also an older negative review from a cat owner who felt communication around endoscopy and biopsy results was too slow and unclear.
