Burch Tree Vets

Burch Tree Vets in Morecambe is part of IVC Evidensia and offers 24-hour emergency care, 365 days a year. Reviews describe a team that makes practical adjustments for nervous pets, including quieter appointment arrangements and updates after procedures. Recent feedback is largely positive about the practice’s compassion, handling, and honesty, although some owners raise concerns about pricing and follow-up advice.

Services

• •24/7 emergency care, 365 days a year.
• •Surgical procedures including castration/neutering; one owner describes a dog castration with anaesthesia, close support around handling, and collection once the dog had recovered enough to go home.
• •Support for anxious or nervous pets, with examples including booking a dog in first thing to avoid other dogs, using an alternative exit route, extra team support when a first attempt did not go ahead, and step-by-step explanations before treatment.
• •Flea treatment at the practice; this is mentioned in reviews, although one owner reported concerns about how well it worked and the advice given afterwards.

Pricing

No published pricing information is currently available for this clinic, though reviews are mixed, with some owners saying costs are comparable to previous vets and others raising concerns about expensive options, product pricing, and being steered toward higher-cost treatment choices.

People

• •Henry (vet): praised for handling a very anxious dog during the castration process and for clear communication with the owner.
• •Maddie (vet): mentioned positively by a cat owner.
• •Louise: described as very helpful.
• •Nurses and vet nurses: regularly thanked for kindness, support, and looking after pets well.
• •Reception staff: praised for help and understanding, including during a bereavement.

Reviews

Google rating: 4.6/5 from 212 reviews.

• •Recent reviews are mostly positive about the team’s manner, with owners describing staff as compassionate, warm, welcoming, and good at making visits less stressful.
• •Several reviews highlight careful handling of nervous pets, including altered arrival and collection arrangements, extra support from the wider team, and reassuring communication during procedures.
• •Owners also praise the practice for honest advice and for not recommending unnecessary treatment, with positive mentions for Henry, Maddie, Louise, the nurses, and reception staff.
• •Less positive feedback focuses on pricing, including one complaint about a wound spray being much more expensive than expected, another about pressure toward more expensive treatment options, and one complaint about flea-treatment advice and delayed follow-up.