The Veterinary Health Centre Ltd

The Veterinary Health Centre Ltd is an independent practice (the website notes it was acquired in 1995 by Mrs Siuna Ann Reid). It appears particularly set up for exotic and bird care, alongside routine small‑animal work, with the site highlighting reptile and avian healthcare and an Advanced Practitioner in Zoological Medicine. Recent reviews repeatedly mention care for cockatiels, a chameleon, and an injured baby seagull, including same-visit treatment and prescribing, and support around end-of-life decisions (euthanasia and ashes collection).

Services

•Reptile and avian (bird) healthcare (website); owners specifically mention treatment/support for a cockatiel, chameleon, and injured wild bird (reviews).
•Advice, treatments, and check-ups (website).
•Spaying/neutering (website).
•24‑hour emergency veterinary service (website); reviews describe overnight emergency admission with “numerous tests / scans / xray” over a multi‑day stay.

Pricing

•One reviewer reports £162.00 for an initial visit for an itchy ear plus worm/flea tablets, including cream administered at the appointment, and £59.50 for a brief 30‑day recheck; they felt the prices were excessive (review).

People

•Mrs Siuna Ann Reid (noted on the website as the acquirer in 1995). Reviews thank “Dr Reid” after an avian consultation that included treatment attempts, a return visit when the bird declined, and an honest discussion leading to euthanasia.
•Hellen (reception) is named in a review for being supportive when an owner collected ashes after their chameleon’s death.
•Reviews also describe staff acting quickly with an injured baby seagull (“seen… straight away”) and returning a borrowed cat carrier promptly.

Reviews

4.6 stars from 480 reviews. - Exotic/bird cases come up frequently, including cockatiel illness management, chameleon end-of-life support, and intake of an injured baby seagull.

•End-of-life care is a recurring topic, with multiple owners describing compassionate handling of euthanasia decisions and bereavement-related support (including ashes collection).
•Emergency and inpatient care is mentioned, including an overnight emergency admission with tests/scans/x‑ray and a three‑day stay.
•Clean/modern environment and helpful staff are noted by one visitor.
•Cost concerns appear in at least one review, with specific charges described as higher than expected despite the owner otherwise liking the practice.

Reviews for The Veterinary Health Centre Ltd

Note: Showing the 5 most recent Google reviews out of 480 we track in total. Recent reviews may not be representative of overall sentiment.

Andrew Ball

a week ago

maxine halpin

2 months ago

Went to get a prescription for a friend found it till be clean and modern and staff really helpful

Zara Celikkilic

in the last week

I brought my cockatiel, Sarge, here and was seen by a lovely doctor, who prescribed him on things we thought would help with a sickness we’d chalked him down to. We brought him back again when he declined and received an honest, truly caring consult and decided it was in his best interest to put him down. The doctor was very thorough, and we could tell the staff cared as they went to great measures to try and help us and him. These people really do care about you and your animals wellbeings, while also being honest and respectful. I could not recommend a vet centre more capable and willing. Thankyou Dr Reid

Ronen Golan

pam hamerton

3 months ago

Excellent all rounder. Very pleasant staff. Would recommend to everyone.

Ken

3 weeks ago

My dog had an itchy ear, plus she needed her worm/ flea tablets. I booked the appointment. The vet checked her ear and advised that she needed some cream. He administered it there and then. He told me to come back in 30 days for a check-up. The total cost was £162.00 for the first visit, and £59.50 for the second two minute check-up. I really like these vets, and don't mind paying a fair price. However, I think these prices are excessive. I will be looking elsewhere in the future. She's been registered here since she was twelve weeks old. She's now three years old, so it's not an issue I take lightly.

michelle gilliard

What an amazing place 😍 I took an injured baby seagull last night, upon walking in, I was made to feel incredibly welcome and I was seen to straight away! They kindly took baby Gracie from me and returned the cat carrier within a minute! The kindness they showed me and baby Gracie was second to none! I walked out of there with peace of mind knowing that baby Gracie will be looked after and fixed if possible (Fingers Crossed)! I've visited other Vets in the past with an injured bird 🐦 to be looked at with frustration or something, but always felt that the bird would be put to sleep immediately, but last night's experience I left there with Hope 🙏 Definitely worth the drive from Fleetwood, it is was worth it, thank you very much 🌟🌟🌟🌟🌟🐦🙏🩵

Gracie Lumsden

4 months ago

I’ve never felt more welcome anywhere in my entire life. The staff from reception to the vets themselves are absolutely lovely and helped me with the passing of my chameleon. The staff are incredibly professional and are genuine lovely people. Hellen at reception was lovely when I came to pick up my chameleons ashes and made me feel so much better about the whole situation I cannot thank her enough and I can’t thank the whole team enough for their compassion. Would recommend for all types of pets, especially exotic pets.

Kathryn Leech

Recently my beloved Bear ( 9 year old Rottweiler ) had to come into the veterinary health centre on thier emergency service through the night as they are the on call vets for my usual vets on the out of hours service . She was admitted and had numerous tests /scans/ xray and unfortunately things were not looking good for my girl and she didn’t make it she was there for 3 days . The care and treatment was excellent they went above and beyond and the kindness they showed us as a family at such a sad time . I can’t thank Siuna and her team enough for all you did for Bear