Walkden Vets4Pets Ltd

Walkden Vets4Pets Ltd is part of the Vets4Pets group. The practice describes itself as a modern, well‑equipped clinic with an in-house lab and pharmacy, plus digital x‑ray and ultrasound, alongside facilities like an operating theatre, hospital ward, and isolation unit. Reviews include several accounts of surgery and aftercare, including one owner describing strong communication and aftercare after an operation, and another describing a same‑day emergency appointment that led to surgery. There are also serious negative reviews alleging poor outcomes around neutering (including one complaint involving an XL Bully spay) and a separate complaint about being charged “over a hundred pounds” after an examination issue and being advised to pay more for a scan, with no refund.

Services

Based on the clinic’s website and the written reviews available

• •Diagnostics on site: in‑house laboratory testing (biochemistry, haematology), blood pressure monitoring, digital x‑ray, and ultrasound.
• •Surgery and anaesthesia: operating theatre and anaesthesia; listed services include airway surgery, ear surgery, orthopaedics, and dentistry.
• •Hospitalisation & infection control: hospital ward and an isolation unit.
• •Preventive and routine care: microchipping, nurse clinics, weight clinic, nutritional advice, and health plans.
• •Travel paperwork: pet passport / animal health certificate.
• •Species seen: dogs, cats, rabbits, and small mammals (including small mammal medicine and surgery).
• •Facilities/policies mentioned: separate cat and dog waiting areas.
• •Out-of-hours care: the website states out of hours care is provided by Pet Medics.

People

No individual team members are named in the information provided. In reviews, owners specifically mention

• •Reception and nursing team: one review highlights “everyone from reception staff to veterinary staff” being friendly and professional, and another mentions “nurses very pleasant and helpful” during an emergency visit.
• •Veterinary staff communication/aftercare: one owner describes “great communication” and “after care” following an operation, including the clinic collecting a dog walking aid from the owner.

Reviews

Google rating: 4.5 stars from 218 reviews.

• •Emergency access and surgery: one owner says they were given an emergency appointment, their dog was kept in the same day, and operated on.
• •Aftercare and communication: a review describes strong post‑op support and proactive help (collecting a walking aid).
• •Plans/coverage: one owner says they joined a “complete healthcare plan” and therefore didn’t pay for vaccinations that day because they were covered.
• •Cost/disputes about charges: one reviewer reports paying “over a hundred pounds” after an examination issue, being advised to pay more for a scan, and being unable to obtain a refund.
• •Serious allegations around neutering outcomes: one review warns against bringing XL Bully dogs for neutering/spaying and alleges inadequate explanation and under‑training; this conflicts with other owners’ positive surgical experiences described in other reviews.