Hird & Partners

Hird & Partners treats small animals and also lists equine and farm animal care on its website, with separate emergency arrangements for pets versus equine/farm cases. Recent reviews most often talk about ongoing medical management (including a diabetic cat), routine and surgical work (spays), and support around end-of-life care. Owners also mention practical help beyond the consult room—such as the clinic dealing directly with an insurer during a claim—while one recent reviewer describes a serious adverse outcome following dental extractions, including infection, seizures, repeat visits with different vets, and the pet later dying.

Concrete specifics mentioned by owners include

• •Spay care where staff let a nervous dog settle before examining, with a smooth recovery reported.
• •Support through euthanasia/end-of-life with “kind and compassionate” handling.
• •Dental disease identified at a booster visit, leading to multiple teeth removed (praised by none; criticised in one detailed 1‑star account).
• •Help navigating insurance by liaising directly with the insurance company.

Services

Based on the website summary and the latest reviews, the clinic is associated with

• •Small animal care (website indicates it is equipped for small animals).
• •Equine and farm animal care (listed on the website navigation).
• •Emergency veterinary care, with different emergency pathways for pets vs equine/farm (numbers provided on the website, not repeated here).
• •Vaccinations/boosters (mentioned in a review).
• •Dental work, including tooth extractions (mentioned in a review).
• •Neutering surgery (spay) and peri-operative care (mentioned in a review).
• •Diagnostics and follow-up treatment, including blood tests and pain relief (mentioned in a review).
• •Chronic condition support, with diabetes management referenced by an owner of a diabetic cat.
• •End-of-life care (owners describe support when pets “left us” and through loss).

People

No individual vets are named in the information provided, but reviewers consistently describe the team/staff in terms of how they work

• •Handling anxious pets: one owner says staff recognised their dog was nervous, allowed her to get comfortable first, then examined her.
• •Support during loss: multiple owners mention staff being kind/compassionate during euthanasia or after a pet’s death.
• •Administrative help: one reviewer says the team dealt directly with their insurance company to help resolve a difficult claim.
• •Efficiency/helpfulness: a recent review highlights “efficient and helpful” staff.

Reviews

Google rating: 4.9 stars from 210 reviews.

• •Kindness around end-of-life is mentioned more than once, with owners describing compassionate support when a pet was dying or had died.
• •Clear, supportive care for ongoing and complex needs: examples include reassurance with ill kittens and helping a new client transition care for a diabetic cat.
• •Surgery experience: one owner reports attentive pre/during/after care for a spay, including accommodating a nervous dog and a quick recovery.
• •Insurance/admin support: one owner highlights the clinic liaising directly with their insurer.
• •A notable negative account about dental treatment: one reviewer says a visit for a booster led to a dental recommendation and three extractions, followed by infection, seizures, multiple visits with different vets, and the pet dying soon after—this conflicts with the otherwise strongly positive tone of the other recent reviews.