Thompson House Equine Vets Ltd

Thompson House Equine Vets Ltd is an independent, family-run, first-opinion equine practice with a purpose-built clinic and comprehensive ambulatory service. The website highlights a clinical director who is an RCVS Advanced Practitioner in Equine Internal Medicine, and the practice lists equine internal medicine, equine dentistry, and orthopaedic/soft-tissue surgery among its specialties.

From the latest reviews, owners most often describe

•Thorough investigations and clear explanations, including a “very thorough and speedy” lameness work-up and detailed walk-throughs of diagnoses and treatment plans.
•Good communication and updates, including being kept “in the loop” and receiving outcomes shortly after an assessment.
•Practical, real-world support beyond the clinical work, such as help navigating insurance and even assistance loading a horse.

Services

Based on the website summary and the latest reviews, the practice is described as providing

•First-opinion equine veterinary care (website).
•Equine internal medicine (website; supported by the clinical director’s RCVS Advanced Practitioner status).
•Equine dentistry (website).
•Orthopaedic and soft tissue surgery (website).
•Lameness work-ups (review: “very thorough and speedy” lameness work-up).
•Vaccinations (review mention of attending for vaccination).
•Pre-purchase/vetting examinations (review: a “5 stage vetting” arranged and completed within a week).
•Castration/gelding with inpatient care and progress updates (review: colt went in for gelding; owners were updated “every step of the way”).
•Admission/stabling for horses needing to stay in (review mentions being admitted and care in the stables).

People

Named team members mentioned in reviews include

•Rob — repeatedly described as easy to speak with and clear in explaining findings (e.g., owners mention “clear explanation,” being reassured, and long-term support over several years). Rob is also specifically associated with vaccination visits and lameness work-ups in reviews.
•Gen and Brad — highlighted for taking time to explain diagnosis and treatment plans, and for practical help (insurance guidance and assistance handling/loading a horse).
•Bradley — mentioned for handling the insurance side and being particularly knowledgeable about it.
•Tommy — referenced alongside Rob in putting together a series of treatments that helped a horse return to work after the owner had “given up all hope.”
•Tracey — described as a “pillar of strength” during difficult periods.

(Website note: the practice states its clinical director is an RCVS Advanced Practitioner in Equine Internal Medicine.)

Reviews

5.0 stars from 39 reviews. The - Detailed, confidence-building communication: owners describe clinicians explaining diagnoses and plans “in detail,” with ongoing updates during procedures and admissions.

•Thorough assessments and work-ups: specific mentions include a lameness work-up described as thorough and fast, and a multi-stage vetting with prompt turnaround and rapid reporting of outcomes.
•Surgery/inpatient experiences with frequent updates: one review describes a colt being admitted for gelding, with step-by-step updates and extra support when collection didn’t go to plan.
•Help with non-clinical hurdles: multiple owners mention assistance with insurance processes and practical handling help.
•Facilities and environment: one reviewer notes the place as “immaculate,” and another mentions confidence in the stabling/care if a horse needs to be admitted.

Reviews for Thompson House Equine Vets Ltd

Note: Showing the 5 most recent Google reviews out of 39 we track in total. Recent reviews may not be representative of overall sentiment.

Dawn Cassidy

in the last week

I cannot thank Thompson House Vets enough, especially, Gen and Brad …both were outstanding—thorough, knowledgeable, and genuinely compassionate. They took the time to explain everything in detail, ensuring I understood the diagnosis, treatment plan and help with the insurance minefield as well as help loading a cheeky mare!! Their expertise and dedication to horses is unbelievable…. Thank you so much xx

Margot Dahn

3 weeks ago

Absolutely superb service, from start to finish it has been seamless with contact and communication throughout: we are a small charity in the Isle of Man 🇮🇲 that required a 5 stage vetting on a mare , whilst she was in the UK. The Assesment was booked, and carried out, within a week, and the outcome was verbally given hours following the Assesment to us in the Isle of Man. We can only highly recommend this personal, friendly and very professional service and if we were in The UK, we would be customers!

Bradley Beardmore

a month ago

Fantastic Vets! Horse 🐴

Vicki Holt

Thompson House have been our vets for several years despite us being located a fair distance away. The professionalism, compassion, care and unwavering support of Rob and his entire team has been invaluable to us over the years. Thanks to their dedication, we have been able to successfully rehabilitate, retrain, and rehome many ex-racehorses which are our driving focus and passion. Thank you for everything that you do. We have no doubt, that no matter the time of day, you are there to help our horses in their time of need which is a great comfort to us. Here's to many many more years of us working together with their amazing team. We rest easy knowing that all of our horses have the absolute best veterinary care there is. Highly, highly recommended.

Sandra Ashcroft

3 months ago

A really lovely practice and stables if your has to be admitted the care is amazing all staff are totally dedicated to the horses and their owners would recommend them to anyone

Karen Westall

Thoroughly recommend this practice. Rob was professional, personable, easy to speak with and gave a clear explanation of his findings. My interaction with the practice staff was positive and it seems to me that this is indicative of a good culture within the practice.

Jacqueline

Recent Boston lameness work up was very thorough and speedy. And today I attended with Boston for his vaccination. Rob and the team were really efficient, friendly, kind and positive in their approach as always. Good prices too.

samantha Cook

The Thompson house team was great with our colt when he went in for gelding. They kept us updated every step of the way and went above and beyond, looking after him when we had a blowout on the way to collect him. I'd definitely use their services again.

emma hebblethwaite

6 months ago

My horse had been retired as we had given up all hope of him coming sound again. Tommy and Rob have put together a series of treatments to help with Chino’s recovery, Chino is now back in work and enjoying life. Bradley has sorted out all the insurance side of things and his knowledge in this field is second to none. Tracey has been and pillar of strength through the rough times and the whole team who have cared for Chino. I wouldn’t think twice about using Thompson house vets again in the future the have been excellent!!!

Leanne Tomkins

a year ago

Cannot recommend Rob and the team at Thompson House Vets enough! An amazing service from start to finish. Every horse is treated with the highest level of love and care and the team go above and beyond to ensure you and your horse leave feeling 100% reassured and happy and will take there time to explain every finer detail in a way that you understand and are kept in the loop with everything. Let’s not forget how immaculate the whole place is!! I simply will not go anywhere else. Thank you so much to you all for making myself and Ben feel at complete ease today. Have a great Easter! Leanne ⭐️⭐️⭐️⭐️⭐️