Recently, our family member underwent a procedure under general anaesthetic. At just 11 years old, we were naturally very anxious and emotional — as any pet owner would be. Using GA always carries risks, and we were extremely worried. Thankfully, everything went perfectly. Our surgeon, Chelsea, and the entire team were outstanding. They even sent photo updates via WhatsApp, which was incredibly reassuring — especially knowing exactly when he was going under. A huge thank you to all the staff at this surgery for their professionalism and care. The outcome was completely positive. While the procedure wasn’t cheap, the cost was very reasonable compared to others, and our pet received 100% attention and care throughout. We’re so grateful and would absolutely recommend this clinic!

⭐⭐⭐⭐⭐ Compassionate and Professional Care Shuttleworth Vets were incredibly kind and supportive when my cat became seriously ill. Although we sadly had to say goodbye, the team treated both my cat and me with genuine compassion and dignity throughout. I’ll always be grateful for the care they provided during such a difficult time

Thankyou to Hammad and all his team,that our dog bella has received over the last month,the aftercare was excellent, we would highly recommend this vets as they wonderful and caring. Thankyou again.

Lovely vets. Our Maine Coon is well looked after and he was calm and happy. Couldn't recommend Shuttleworth enough!

Please get a second recommendation before letting this vets kill your dog! This is not my usual vets i visited here as my dog hurt her foot in the area… the vet took a 2 minute look at my dog an told me I had 2 choices pay 8k for an MRI scan or euthanize your dog.. my dog wasn’t in any pain still eating, drinking and doing all the usual.. they offered I pay over £500 to keep my dog sedated to monitor her over night (she wouldn’t of made any difference in her recovery in 24hours) the vet then held my dog until I paid £105 for an injection (asif I was going to run off without paying) the vet told me he had referred another dog this morning got an 8k MRI an one last week an if you don’t have the money then that’s the only option no offer or X-ray etc .. my dog has now fully recovered after around 4 weeks! I’m so glad I didn’t leave my dog with them! Google helped me a lot an I kept her rested with alot of love an she’s now absolutely fine! When I expressed my concern to the manager about the lack of compassion the vet seemed to have dealing with such a serious situation was disgusting! I was asked to leave the vets which I was gladly on my way out anyway .. emotional blackmail at its finest! Go glad I trusted my gut instinct.