Lanes Vets Ltd in Poulton-le-Fylde, Lancashire, is a highly-regarded veterinary clinic known for its exceptional care and service, as reflected by its impressive 4.8-star rating from 322 reviews on Google Maps. This high rating, supported by a significant number of reviews, indicates strong customer satisfaction and reliable service quality. The clinic offers a range of services, including emergency veterinary care and a veterinary nurse training facility, ensuring comprehensive support for pet owners and their pets.

Customer reviews consistently praise the friendly and professional demeanor of the staff, highlighting their ability to make both owners and their pets feel at ease. Notably, individual staff members such as Jo Forrest and Georgina have been recognized for their compassionate care and expertise, which have made a lasting impact on clients. Jo Forrest, in particular, was commended for her attentive care of a rabbit named Kiwi, while Georgina provided comforting support to a pet owner grieving the loss of her cat.

The clinic is noted for its warm and welcoming atmosphere, with several reviewers, including William Cotton Lewis and Nicola Mitchell, emphasizing the friendly interactions and genuine care shown by the staff. Despite some comments about the costs being on the higher side, customers generally agree that the quality of care justifies the expense. The clinic's commitment to providing personalized and empathetic care is further reflected in the heartfelt testimonials from pet owners, who appreciate the dedicated support during both routine visits and more challenging times. Overall, Lanes Vets Ltd is highly recommended for pet owners seeking trustworthy and compassionate veterinary services.