Outstanding service I have recently received at Vets4Pets in Morecambe. Vet Florin in particular deserves a special mention. He showed the greatest compassion and empathy towards my cat Draco. I cannot thank him enough for the care and support given during such a very difficult time. He really did go the extra mile. Florin is a real credit to the practice.

On Wednesday 24th September 2025, I phoned Vets4Pets in Morecambe because my dog, Charlie (12years old), wasn’t well. They gave me an appointment about 90 minutes later. On examination, I was given the worst possible news. The vet explained that Charlie was very ill and, even with expensive surgery, his life would only be extended by a few short months. I reluctantly made the decision to let him go. Charlie and I were moved to a quiet room. A member of the team helped with the paperwork and then the vet gave the injection. Charlie slipped away peacefully in my arms. I was given as much time as I needed to say goodbye and to start grieving. At the time, I wasn’t sure if I wanted Charlie’s ashes. The team told me there was no rush to decide, and they would call me in a few days. When I went back, I was given Charlie’s paw prints and a small vial of his fur as a keepsake. A week later, they rang again to check if I wanted his ashes back. This has been a terrible week for me, but the Vets4Pets team have been fantastic. They explained everything clearly, gave me time to make my own decisions, and were both professional and compassionate throughout. I can only imagine how difficult it must also be for them to support families in these moments, but they handled everything with care. If I were to get another dog in the future, I would definitely return to them.

I have used vets for pets in Lancaster for my cat and my dog. Every time I have had to use them whether it's for routine vaccinations or emergencies me and my animals have received excellent care and service. The reception staff are amazing and always happy to help and clearly love animals as they always make a fuss and make you feel welcome. The vets I have seen have always been great and they have recommended treatments that are suitable for my individual pet. Unfortunately, veterinary treatment is expensive, however I have always been informed of the costs of helping my animals and the reality of options that are available. I use a different vet for one of my other dogs, and I find that the costs of treatment at vets for pets is very good value for money when compared to other practices. Special mention goes to Liz on reception as she was really cheery (and on a Saturday morning no less) and her service was exceptional today. Thank you for being who you are and don't change! Franc enjoyed his biscuit! Holly less so 🤣

This is all about Ivan. What an absolute star he is. Hands down the BEST vet I have ever seen. The way he was with Poppy was just amazing. Wish I could see him every time. Absolute credit to the practice 🐾

Our cats first visit and all the staff were fantastic. From Andrew in the desk helping us register for a care plan and explaining all the benefits to the vet who saw our cat and was thorough in explaining the medication he was giving him and reassuring us everything was fine