Pinewood Veterinary Practice Limited – Vets in Leyland
Clinic Overview
- Recent positive reviews describe the team as kind, caring and supportive, with named praise for Jerome and Marcus. - Owners highlight calm handling of nervous dogs, including one case where medication was given ahead of a rebooked visit and the consultation fee was waived when the dog was too stressed to proceed. - Several reviewers also praise the reception team and vets for being helpful and straightforward, with Sandra specifically thanked for dealing quickly with a booster query.
Services
- •Routine veterinary care mentioned by owners includes booster vaccinations, annual checks and lump assessments.
- •Reviews highlight support for nervous or stressed dogs, including a calm approach during appointments and medication provided in advance of a follow-up visit to help with handling and examination.
- •Other treatments and discussions mentioned include dental care and anal gland treatment.
- •The practice is also used for cats as well as dogs, with reviews mentioning help with vaccination queries and compassionate support for a cat with lymphoma.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review comments on cost are mixed: one owner mentions anal gland treatment being quoted at about £12, or around £24 if it became a consultation; another mentions a teeth-cleaning quote of just over £1,000; while positive feedback says pre-visit medication was affordable and that no consultation fee was charged when an appointment could not be completed.
People
- •Jerome is praised for being caring, supportive and responsive while helping a cat with lymphoma.
- •Marcus is thanked by name for his compassion and care.
- •Sandra (reception) is mentioned positively for quickly helping with a vaccination-booster query, checking with a vet and calling back before the practice closed.
- •Sophie is named in a critical review relating to a dental discussion and concerns about clinical judgement.
- •Reviews also speak positively about the wider reception team, veterinary nurses and vets for kindness, clear communication and calm handling.
Reviews
Pinewood Veterinary Practice has a 4.6-star Google rating from 161 reviews.
- •Recent positive reviews describe the team as kind, caring and supportive, with named praise for Jerome and Marcus.
- •Owners highlight calm handling of nervous dogs, including one case where medication was given ahead of a rebooked visit and the consultation fee was waived when the dog was too stressed to proceed.
- •Several reviewers also praise the reception team and vets for being helpful and straightforward, with Sandra specifically thanked for dealing quickly with a booster query.
- •Critical reviews focus on reception tone, difficulty getting urgent appointments, and some charging or clinical decision-making concerns, including one complaint about an anal gland visit becoming a consultation and an older review about a dental discussion.
