
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Myerscough Veterinary Group, located in Haslingden, offers emergency veterinary services with a focus on providing professional and respectful care. The clinic has garnered a mixed reception based on available reviews. It holds an average rating of 3.8 stars from 47 reviews on Google Maps. While the score suggests a moderate level of satisfaction, the written reviews present a more complex picture.
Positive reviews praise the clinic for its polite and professional staff, with clients expressing satisfaction with the care provided. Reviewers like Allen Harris and Garry Buckley commend the clinic for its ease of access to services and the benefits of the Pets Club, which aids in affordability. Joanne Roberts highlights the improvements brought by a new staff member who shows dedication to resolving issues and providing reminders for prescriptions.
However, the negative reviews highlight significant operational challenges. Chewy Biscuit and Allyce Mccowan both recount instances of poor communication and scheduling mishaps, including incorrect appointment times and a lack of accountability for errors. These reviews mention issues such as appointments being scheduled outside of operating hours and additional charges for mistakes made by the clinic.
No transparent pricing information is provided on the clinic's website or through the reviews, aside from the mention of the Pets Club. Overall, while there are commendations for individual staff efforts, the clinic appears to struggle with consistency in service delivery and communication, impacting the overall client experience.
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