The Mount Veterinary Practice – Vets in Fleetwood
Clinic Overview
The Mount Veterinary Practice is an independent practice (described by reviewers as “not a franchise”), and it’s also an RCVS Accredited Vet Nurse Training Practice. The website indicates it handles a wide range of small pets (including dogs, cats and several small mammals) and offers out-of-hours service. In recent reviews, owners repeatedly describe unrushed consultations with clear explanations, and several mention end-of-life support with thoughtful aftercare (for example, providing a paw print and a small keepsake of fur when ashes were ready).
The Mount Veterinary Practice is an independent practice (described by reviewers as “not a franchise”), and it’s also an RCVS Accredited Vet Nurse Training Practice. The website indicates it handles a wide range of small pets (including dogs, cats and several small mammals) and offers out-of-hours service. In recent reviews, owners repeatedly describe unrushed consultations with clear explanations, and several mention end-of-life support with thoughtful aftercare (for example, providing a paw print and a small keepsake of fur when ashes were ready). One negative review reports a breakdown in continuity of care when scans weren’t forwarded to the out-of-hours vets, leading to repeat scans.
Services
- •Consultations (website).
- •Repeat prescriptions (website).
- •Out-of-hours service available (website; reviews include referral to out-of-hours vets).
- •Species treated (website): Dogs, cats, rabbits, guinea pigs, hamsters, ferrets, rats.
- •Areas specifically mentioned (website): Dermatology, parasites, and treating cats.
- •End-of-life care (reviews): home visit to assess an elderly dog with arthritis; euthanasia with time given to the family; aftercare with paw print/keepsakes when ashes were returned.
- •Rabies vaccinations and travel paperwork (review): rabies injections “ready to go to the EU” and help from reception with certificates.
People
- •Ian (vet): repeatedly named in reviews for end-of-life appointments and decision-making. Owners describe him explaining options calmly, not rushing, and being respectful during euthanasia (including a home visit assessment and letting a dog have treats before sedation).
- •Rebecca (vet): mentioned by name alongside Ian as “amazing”/“fantastic” by a long-term client.
- •Reception team: described as helpful with travel certificates and advice, and supportive during bereavement-related arrangements (e.g., notifying when ashes were ready).
Reviews
4.6 stars from 265 reviews. Owners most often comment on how the team communicates and supports them through difficult decisions, with one recent review reporting a serious admin/communication failure around out-of-hours referral. “”
- •Time and explanations during consults: one owner describes a calm, unrushed first appointment with a thorough exam and detailed discussion of choices and potential future treatments.
- •Bereavement and euthanasia support: multiple reviews mention compassionate handling when pets were put to sleep, including a home visit and keepsakes (paw print and fur) returned with ashes.
- •Help with pet travel admin: reception staff praised for quickly providing certificates; rabies injections for EU travel mentioned.
- •A conflicting experience around out-of-hours referral: one reviewer says scans weren’t forwarded to the out-of-hours vets, resulting in repeat scans and a very negative overall impression.
Special Services
Animals Treated at The Mount Veterinary Practice
Animals We Treat
Companion Animals
Pricing at The Mount Veterinary Practice
Opening Hours – The Mount Veterinary Practice
Opening Hours
Hours
Reviews for The Mount Veterinary Practice
Note: Showing the 5 most recent Google reviews out of 265 we track in total. Recent reviews may not be representative of overall sentiment.
Sandra
in the last week
Unfortunately my dog passed away, and from the first phone call to the practice, they were all wonderful, very sympathetic and helpful, when my dogs ashes were ready, they had a paw print and some of her fur in a bottle, which I was very touched by, I would recommend this vet practice to anyone
Derek Huyton
3 weeks ago
Charlotte Beresford
a month ago
Lovely team from the reception to the nurses and vets, my cat loves them all too he purrs his head off.
luna 2020
a month ago
This is probably the best veterinarian practice I have ever been to. All the vets and nurses are very kind and compassionate. And the practice staff are wonderful also. It's a busy practice for a reason. They are very reasonable and not a franchise doubling the costs. Thankyou to Ian for the kindness he showed Lilly and us when she passed. He made it so she slipped peacefully away.
Stephen Graham
3 months ago
Simon “Si” France
3 months ago
Absolutely horrible place. Staff are incompetent. Did scans on the much loved family dog but didn't forward them to the out if hours vets they referred us to.so they had to do the scans again. Money grabbing heartless people. AVOID.
Jennifer Clegg
8 months ago
We recently transferred the care of Pixie my mum’s beloved German shepherd to Ian and his team at The Mount Veterinary Practice. Pixie was elderly and had been struggling with mobility issues due to Arthritis. At our request Ian and a nurse came to the house to assess Pixie and we discussed Pixie’s options. Ian was extremely professional, courteous and kind. He explained everything we needed to know in a very calm way. With the help and advice from Ian we made the decision to have Pixie put to sleep. Pixie was in pain and we couldn’t have her suffering. Ian and his nurse helped us get Pixie comfortable. Ian was amazing with Pixie and so kind and respectful. Ian didn’t rush us and even let Pixie have 4 of her favourite treats prior to being sedated. We cannot thank Ian and his nurse enough for their understanding, compassion and efficient clinical skills. So grateful for Ian helping us through this most difficult time. I would highly recommend Ian and his team and I will be transferring the care of my own pets to The Mount View Practice. Thank you from Pixie, mum, Elise and Jen.
Keith Logan
a year ago
I changed my 2 dogs to them a few weeks ago. Extremely friendly and caring staff at this independent vet practice. The first assessment appointment was calm and unrushed. The vet took a long time getting to know the dogs histories while he gave them a very thorough examination. At each stage he gave good advice about possible future treatments that could be considered, and explained clearly any choices. Both dogs were giving rabies injections ready to go to the EU. Altogether he took around 40 minutes, and went into a lot of detail. Over the last few weeks the reception staff have been very helpful providing certificates and advice on a very timely manner. Recommend as a caring, professional team.
Debbie Simpson
2 years ago
Staff are always helpful I'm glad we have them to look after my baby girl Tatty Flo - Thank you x Rebecca and Ian are amazing Vets 👏
Debbie Simpson
2 years ago
Rebecca and Ian are fantastic, they care so much about our furry kids ❤️ 💙 I've been going to this vets for years on end and have had no problem at all. Thank you for being such a caring team as I know my baby girl is in the right hands, always x
