Burscough Vets4Pets Ltd

Burscough Vets4Pets Ltd is part of the Vets4Pets group, with the practice described on its website as “locally owned” and based in a modern, well‑equipped facility. It appears set up for both routine care and more involved diagnostics and surgery: the site lists an operating theatre, hospital ward, isolation unit, in‑house lab, and imaging including ultrasound and digital X‑ray (plus dental X‑ray). In reviews, owners mention complex orthopaedic work (TPLO surgeries) and the team making specific accommodations for a reactive dog to help keep visits calmer.

Services

Services and capabilities mentioned on the clinic website and in reviews include

•Surgery and anaesthesia: operating theatre; soft tissue surgery; orthopaedics (a reviewer specifically mentions TPLO surgery).
•Diagnostics and monitoring: in‑house laboratory (biochemistry, haematology, electrolyte testing), ECG, blood pressure monitoring.
•Imaging: digital X‑ray, ultrasound, and dental X‑ray.
•Dentistry: dentistry listed on the website (including dental X‑ray capability).
•Inpatient and infection control facilities: hospital ward and an isolation unit.
•Clinics and preventive care: nurse clinic, weight clinic, and health plans (details not listed in the provided data).
•Prescriptions/pharmacy: prescriptions listed; pharmacy noted in facilities.
•Grooming: listed on the website.
•Out-of-hours care: the website states that outside opening hours, emergency care is provided by Ribble Vets.

People

No individual vets or nurses are named in the provided information.

•Reception/front-of-house: one negative review still describes front-of-house staff as “genuinely lovely.” Another review mentions a staff member helping set up the practice app and answering service questions.
•Veterinary team (as reported by clients): experiences vary. One owner describes the vets accommodating a reactive dog during visits and managing multiple health issues including TPLO surgeries. Another reports a vet who did not introduce themselves, seemed “disinterested,” and did not clearly communicate findings unless prompted.

Reviews

4.7 stars from 301 reviews. - Orthopaedic surgery and handling nervous/reactive dogs: one owner credits the practice with managing “numerous health issues” including two TPLO surgeries, and says the team made accommodations to keep a reactive dog relaxed during visits.

•Communication during urgent illness: one review describes the practice keeping in touch while the owner was abroad during a serious illness and then arranging a prompt recheck on return.
•Mixed experiences with vet communication and handling: one reviewer describes unclear explanations during a puppy check and a troubling comment about needing someone to “pin her down” for microchipping, followed by yelping and visible blood.
•Operational/friction points: one reviewer says prices are not always given up front and that appointment timing can run late; another review notes “no emergency only appointment,” which conflicts with the clinic’s stated out-of-hours arrangement via Ribble Vets.

Reviews for Burscough Vets4Pets Ltd

Note: Showing the 5 most recent Google reviews out of 301 we track in total. Recent reviews may not be representative of overall sentiment.

Lauren Cooper

4 months ago

I cannot recommend this practice enough. After a horrendous experience at my previous vets, I moved my Rottweiler here two years ago and it was the best decision I could have made. From day 1 they have been amazing. They’ve helped with his numerous health issues flawlessly including 2 TPLO surgeries and go above and beyond in accommodating his reactivity to ensure he’s relaxed during his visit. He actually loves going to visit them!!! From the reception desk team to the vets, everyone is so lovely and happy to help in anyway they can. 💕

a month ago

Gerald Doherty

2 months ago

Upon my visit to Pet's store Burscough Ringtail park we met a simply charming young lady who helped me put the app on my phone and very helpful with other enquiries to do with the vets service

5 months ago

M Aitch

6 months ago

Sorry to say I won’t be back after a bad experience here. Firstly the front of house staff are genuinely lovely but the Vet seemed disinterested, aloof and very unsure on things . I’ve recently rescued a puppy, vet was unsure on her breed, she did a thorough examination so it seemed but had I not said “ok is she healthy and well” she wouldn’t have told me anything I don’t think! She administered her jab and when it came to the microchip the big needle she actually said and I quote “I’ll take her in the back so someone can pin her down” WHAT !! What responsible dog owner wants to hear that I heard her yelping she came back with visible blood on her coat and traumatised . I’ve never known a dog to bleed on chopping, apparantly it can happen . I’m sorry to use the term “Vet” but she didn’t even bother to introduce herself after I introduced us both just said “hi” I felt like she was newly qualified apparantly she’s not even more worryingly! I told her so much about the dogs story and I didn’t get anything back I was hoping to get an estimate of the dogs age which vets can do I believe from teeth , which were checked but didn’t even get this from her . Such a shame as it’s a nice set up and lovely staff on the desk, but a vet that seemed completely disinterested in animals ??…not somewhere I’ll be going back to!

3 months ago

Alan U

Great staff and Vets.

Franck Pasternak

7 months ago

Nice pet shop, for vet no emergency only appointment.

Margaret Pilkington

This practice dealt with my dog Gracie who unfortunately because very unwell whilst we were on holiday last week. Not only did they have to deal with her carer they kept in touch with us abroad and dealt very professionally with the situation. Undoubtedly they saved her life,along with the prompt actions of her carer. Since we returned home they have dealt with our concerns quickly and seen her again as we were worried. Thank you from the bottom of our hearts that we have our lovely girl💕

jon

2 years ago

Friendly and decent vets. Although they do not always give up front price which really should be a must even if its a range. Time management is poor considering they can cancel appointment if you are late. But they are often late. Probably still best in area, hopefully they will read feedback and improve.