Pendle Pet Care Limited T/A Stanley House Veterinary Group – Vets in Barnoldswick
No Prices
No Prices Tracked
Corporate
Clinic Overview
- Recent positive reviews often describe the team as caring, friendly and helpful, with owners saying staff listen well and explain things clearly. - Emergency care stands out as a recurring strength, including quick help for an unregistered dog, prompt support on Christmas Day, and surgery followed by post-op checks after a tail injury. - Experiences around bereavement are mixed: one owner thanked the practice for compassion and a sympathy card after a cat’s death, while another described a distressing euthanasia visit and poor privacy at reception.
Services
- •Urgent and emergency care: reviewers describe rapid same-day help, including an emergency appointment for an unregistered dog and a Christmas Day call-back that led to treatment at the surgery.
- •Surgery and follow-up care: recent feedback mentions surgery for a partial tail amputation after an injury, as well as post-operative checks. Older reviews also mention a life-saving operation and a minor eye procedure.
- •Diagnostics and treatment planning: blood tests are mentioned in reviews, along with vets taking time to talk owners through options and explain the process clearly.
- •End-of-life care: euthanasia and support around pet loss are both part of the feedback, with one owner thanking the practice for its compassion after a cat’s passing.
- •Documentation: reviews mention Animal Health Certificates.
Pricing
No published pricing information is currently available for this clinic.
People
- •Rory (vet): praised for listening carefully, being gentle with an older dog, talking through options, and not recommending unnecessary procedures.
- •Olivia: mentioned positively in a post-operative follow-up appointment.
- •Chloe and Leanne (staff; roles not stated): thanked for helping with an emergency case, handling the dog gently, and explaining everything clearly.
- •Reception team: often described as friendly and polite, although one review reported a lack of discretion during an end-of-life visit.
Reviews
Stanley House Veterinary Group has a 4.5/5 Google rating from 559 reviews.
- •Recent positive reviews often describe the team as caring, friendly and helpful, with owners saying staff listen well and explain things clearly.
- •Emergency care stands out as a recurring strength, including quick help for an unregistered dog, prompt support on Christmas Day, and surgery followed by post-op checks after a tail injury.
- •Experiences around bereavement are mixed: one owner thanked the practice for compassion and a sympathy card after a cat’s death, while another described a distressing euthanasia visit and poor privacy at reception.
- •Negative feedback also includes frustration about insurance claim delays, communication during complaints, and concerns about expensive recommended tests or changes to the practice’s pet plan.
