Myerscough Veterinary Group

Myerscough Veterinary Group is part of a wider multi-branch practice (11 branches, under the “MyVets” branding). From the information available, this branch appears to provide core first-opinion care (e.g., kitten vaccinations, neutering) but some owners describe difficulty accessing appointments and being redirected to the group’s main centre for sooner care. Review experiences are mixed: some describe kind staff and smooth handling of routine procedures, while others report long waits, cancellations, and frustration around prescriptions.

Concrete details mentioned by owners include

•Being offered a vaccination slot “straight away” after struggling to get seen elsewhere (kitten vaccinations).
•A cat neuter with a quick recovery reported by one owner.
•An owner reporting a quoted cost of £38 to see a vet and £16 for a prescription (and later being told prescriptions would take 7 days).
•Follow-up sympathy card sent after euthanasia, which one family found meaningful.

Services

Based on the website summary and the written reviews available to us, the following services are specifically referenced

•Routine preventative care: kitten vaccinations; booster vaccinations are mentioned (with some complaints about a long wait).
•Neutering: kitten/cat neutering is specifically described.
•Euthanasia: one review describes end-of-life care for a dog, including compassionate handling and a condolence card afterwards.
•Parasite/skin issue treatment request: ringworm medication is mentioned in the context of seeking a prescription.

Website content also references Pet Health Club® Plus, described as including consultations as part of the plan, but no further inclusions or prices are provided in the source we received.

Pricing

Only one review provides explicit figures

•£38 quoted for a vet appointment (for a prescription request for ringworm medicine).
•£16 quoted for the prescription.

No other prices (vaccinations, neutering, plans, etc.) are stated in the available inputs.

People

Named individuals mentioned in reviews

•Julie (vet) — described by one owner as “an excellent doctor” during a kitten’s vaccinations and subsequent neutering.
•Lucy (receptionist) — described as helpful and kind in the same account.

Other people-related notes from reviews

•One review says “the vet and receptionist are lovely,” without naming them.
•Another review describes the team being very compassionate during euthanasia and sending a condolence card afterwards.

Reviews

3.9 stars from 74 reviews. - Access and staffing issues recur: multiple owners describe long waits for appointments (e.g., “3 months”), understaffing, and difficulty getting booster appointments.

•Branch availability and cancellations are a pain point for some: one owner describes changing/infrequent branch opening and needing to travel to the group’s main centre; the same reviewer reports an appointment being cancelled without being informed.
•Positive experiences with routine care: one owner reports getting a quick slot for a kitten, completing vaccinations and treatments, and a smooth neuter with quick recovery.
•End-of-life care handled thoughtfully (in at least one account): euthanasia described as reassuring and compassionate, with a sympathy card sent afterwards.
•Prescription process dissatisfaction (in one detailed complaint): one owner reports being told a prescription would take 7 days after attending, and felt pushed toward buying medication directly instead.

Reviews for Myerscough Veterinary Group

Note: Showing the 5 most recent Google reviews out of 74 we track in total. Recent reviews may not be representative of overall sentiment.

stephanie graham

11 months ago

Robert Lofthouse

a year ago

The Vet and receptionist are lovely.

Liliya Miller

We’ve tried to vaccinate our new kitten for about 2 months. We were on the waiting list at a few vet clinics. But MyVets have found a time slot for us straight away. Julie is an excellent doctor! All vaccinations and treatments are finally done. We’ve also managed to get our little Boris neutered. He’s recovered quickly. And the receptionist Lucy was helpful and really kind.

gareth johnstone

I'm really fed up of never being able to get an appointment. The Bacup branchs' opening hours are all over the place and infrequent. I walked downstairs Friday to make an appointment only to find a note on the door saying that it's now only open occasionally on a Friday and that it can change week to week. I live in Bacup, I registered there, I want to take my cat there but ever time I want an appointment sooner than 3 months, I have to get a taxi to Clayton le dale and back. I had an appointment booked at accrington, but they cancelled the appointment and didn't call me (although they refuted that) and I only found out by chance. So last minute I had to go yet again to Clayton le Dale. I should be able to walk to the vets, but I end up paying £70 for a taxi very time now. I emailed about them not informing me and having to go to Clayton le Dale instead, and told them i couldnt afford the medication because of the taxi fare and asked for £25 compensation (the price of the meds, not even the whole taxi fare) and they basically said "not our problem". Why not just close the bacup branch? Sick of it.

I'm really fed up of never being able to get an appointment. The Bacup branchs' opening hours are all over the place and infrequent. I walked downstairs Friday to make an appointment only to find a note on the door saying that it's now only open occasionally on a Friday and that it can change week to week. I live in Bacup, I registered there, I want to take my cat there but ever time I want an appointment sooner than 3 months, I have to get a taxi to Clayton le dale and back. I had an appointment booked at accrington, but they cancelled the appointment and didn't call me (although they refuted that) and I only found out by chance. So last minute I had to go yet again to Clayton le Dale. I should be able to walk to the vets, but I end up paying £70 for a taxi very time now. I emailed about them not informing me and having to go to Clayton le Dale instead, and told them i couldnt afford the medication because of the taxi fare and asked for £25 compensation (the price of the meds, not even the whole taxi fare) and they basically said not our problem. Why not just close the bacup branch? Sick of it.

Troy Thorpe

2 years ago

Ok but understaffed

Andy Williams

Couldn't get an appointment for boosters.....it happens, but a 3 month wait? Found another vet, they were confused as the medical records sent showed that the dog was given 2 different type of booster injection at the same time. Less than impressed.

Tom Bell

4 years ago

Made an emergency appointment to see the vet to get a prescription for ring worm medicine for my cat. Was told this would cost 38 pound to see the vet and 16 for the prescription on the day. After going to appt and seeing the vet was told at the end that prescriptions weren't issued there and would need to wait 7 days for it to be issued! Meaning the whole appointment was a waste of time and seeing the vet (which cant issue prescriptions???) was literally pointless. T However if I wanted the medicine from the vet there at a massively increased price could have straight away. Obviously making it difficult to get the medication online to make you pay the rediculous prices they wanted to charge. A vet who cares more about money than the welfare of animals should be ashamed and shut Down. Never use this franchise vets and go to literally anywhere else.

Dawn H

5 years ago

Sadly we had to take our beloved Rottweiler to be put to sleep, the vet and staff member could not have done anything better. It was done with such care and compassion and the vet was very reassuring, it's clear that they really care, we also received a lovely card through from them, saying sorry for our loss. Fantastic vets with the right attitude and compassion.