Clinic Not Accepting Clients from VetsCompared
Medivet Adlington / Adlington Veterinary Centre – Vets in Adlington
Clinic Overview
- Many owners describe the team as caring, professional, and reassuring, with especially warm feedback about the welcome at reception and the time staff take during appointments. - A recurring positive theme is how well the practice handles anxious dogs, with several owners saying their pets are comfortable there and sometimes even eager to visit. - Recent examples of good service include support through a dental procedure for an older dog, help with an insurance claim, and careful follow-up around illness or urgent problems.
Services
- •Routine care and vaccinations: The practice handles everyday appointments including vaccinations and general check-ups. Owners describe calm, practical consultations and a welcoming approach for regular visits.
- •Emergency and follow-up care: Out-of-hours emergencies are covered through Medivet’s 24-hour centres, with owners also describing returning to Adlington for follow-on care after urgent treatment elsewhere in the Medivet network.
- •Dental treatment and general procedures: Recent feedback specifically praises the care given during an older dog’s dental treatment, with owners saying the team were reassuring throughout.
- •Support for anxious or nervous dogs: Multiple reviews mention patient, compassionate handling for nervous pets, and several owners say their dogs are unusually relaxed or even happy to visit.
- •Illness assessment and general consultations: Examples mentioned by owners include help with an unwell dog, careful checking during consultations, and support while working through an urgent case involving a dog that had eaten a sock.
- •End-of-life care and ongoing support: Reviews continue to praise communication during serious illness and the way staff respected owners’ wishes when it was time to say goodbye. One recent review also highlights efficient help with an insurance claim.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. The clearest published figure available is an out-of-hours emergency consultation fee of £130 for consultations between 7pm and 9am under Medivet’s emergency arrangement. Review comments on cost are mixed: some owners mention value from the healthcare plan, while a small number felt consultation, treatment, or cancellation costs were higher than expected.
People
- •Sarah (vet): Recently praised for care during a dog’s dental treatment.
- •Emily (reception): Named positively for her help and support at the front desk.
- •Maria (vet): Previously mentioned by name in a positive puppy vaccination review.
- •Reception team: Often described as kind, welcoming, and helpful.
- •Clinical team: Reviews regularly praise the vets and nurses for calm handling, clear explanations, and compassionate care.
Reviews
Google rating: 4.8/5 from 262 reviews.
- •Many owners describe the team as caring, professional, and reassuring, with especially warm feedback about the welcome at reception and the time staff take during appointments.
- •A recurring positive theme is how well the practice handles anxious dogs, with several owners saying their pets are comfortable there and sometimes even eager to visit.
- •Recent examples of good service include support through a dental procedure for an older dog, help with an insurance claim, and careful follow-up around illness or urgent problems.
- •A smaller negative theme centres on pricing and communication, including concerns about quotes, plan or cancellation charges, and one repeated complaint about a kennel cough vaccination being given after the owner had asked for it not to be.

