Accrington Vets4Pets Ltd, located in Accrington, Lancashire, is a veterinary clinic with a solid reputation, as reflected in its 4.5-star rating from 245 Google reviews. This high rating suggests a generally positive client experience, but a closer look at individual reviews reveals a mixed picture.

The clinic also serves as a Veterinary Nurse Training facility, indicating a commitment to education and professional development in veterinary care. However, some recent negative reviews highlight potential concerns. One-star reviews from clients like Denise Holt and Elizabeth Birbeck criticize the clinic for prioritizing financial gain over patient care, with specific complaints about high costs and delayed communication regarding test results. Annette Passco also shared a negative experience, citing incompetence and poor customer service during multiple visits for her dog’s routine procedures.

Contrasting these are positive reviews from clients such as D Ck and Josh Fox. D Ck praises the reception team and highlights Emma, a vet who has garnered trust through effective communication and care for a long-term pet. Josh Fox expresses satisfaction with the friendly staff and positive experiences for his puppy.

Pricing transparency is a concern raised in reviews, with one citing a £140 charge for a blood test as excessive. Overall, while the clinic maintains a high average rating, the mixed reviews suggest that while many clients have positive experiences, others have encountered significant issues, particularly regarding communication and perceived prioritization of financial considerations.